Part 2 is here—Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 2 of a 3-part podcast series why ISVs and SaaS companies that enable SMS in their software to use an MSP (managed service provider) like Red Oxygen to manage billing, compliance and deliver of their SMS. […]
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Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 1 of a 3-part podcast series to discuss SMS regulations and how The Campaign Registry are making changes in the industry that everyone using application to person SMS software to send messages to customers or employees needs to hear […]
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Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details with customers, text messaging is an efficient way to connect with the people who matter most to your company. Learning more about the best practices […]
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7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]
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A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology to their infrastructure. Enter AI. Yes, artificial intelligence. It’s already saturating the SMS market when it comes to chatbots and […]
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