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Text Alerts ARE Customer Service

July 15, 2022

Today more than ever, good, dare I say, great customer service is crucial to loyal and repeat business. In these days of more is more, if you don’t offer high quality customer service, the customer has no qualms about moving onto a different company. The first chance it normally the only chance. Keeping your brand […]

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Spam SMS vs. Bulk SMS

July 1, 2022

Spam SMS are often sent as bulk SMS, but they aren’t one and the same.  How is that, you ask? Spam SMS = SMS violating any of our current and presiding regulations and guidelines, often using autodial software. Bulk SMS = Sending the same text to multiple recipients at the same time, typically using bulk […]

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How NOT to Send SMS Messages

June 14, 2022

As you’re crafting your SMS marketing strategy, you want to avoid some approaches that could cause legal complications or decrease audience engagement. From the 2003 Australia Spam Act to recent 10dlc U.S. carrier regulations, legislative bodies worldwide are implementing measures to penalize and prevent spam messages. It’s wise to be aware of the red flags these regulatory bodies look […]

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SMS Tips

4 Summer SMS Tips

May 16, 2022

As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They’re out exploring and spending time with family and friends, and you need the right strategies to engage them. How do you keep them engaged and ready to take advantage […]

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Partnership: Red Oxygen and RMS

May 2, 2022

We’re proud to announce our formalized relationship with Mercury by RMS. Red Oxygen and RMS, Inc., a global leader in housing and Conference management have formalized our long-standing partnership that provides seamless integration and reliable delivery of SMS using the Red Oxygen SMS gateway API through the Mercury by RMS platform. Adding the power of […]

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