Category: Healthcare SMS

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Women holding a cellphone

How SMS Can Improve the Customer Experience

October 14, 2021

Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]

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Woman using a laptop with a stethoscope sitting next to her.

Increasing Communication Between Doctor and Patient

January 21, 2021

With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text messages, SMS allows for fast, convenient, and comprehensive communication. Discover the benefits of health SMS inpatient correspondence and how you can take advantage of it […]

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