Category: Healthcare SMS

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Your Guide to HIPAA-Compliant Texting and SMS

Your Guide to HIPAA-Compliant Texting and SMS 

By:  Tim Hunt - CTO/Co-founder  |  May 8, 2023

More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient way for providers to directly remind patients of upcoming appointments or medication refills to help them remember important dates and times. Providers can also use SMS […]

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Using SMS for 2FA Verification

Using SMS for 2FA Verification

By:  Tim Hunt - CTO/Co-founder  |  December 14, 2022

When someone logs into your company’s system, whether it’s an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to be. Password protection isn’t enough, as they are all too easy for bad actors to guess. You need an additional layer of protection. Enter two-factor […]

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SMS Marketing Tips

The Basics of SMS Business Marketing

By:  Amy Dean - Marketing Director  |  March 14, 2022

Leveraging SMS as part of your marketing strategy should be simple and convenient. Your system should work seamlessly with your operations and help your company enhance client and employee communications. Whatever your business goals, knowing how SMS marketing works and how to apply it in your company can help you move forward. You want solutions […]

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Women holding a cellphone

How SMS Can Improve the Customer Experience

By:  Amy Dean - Marketing Director  |  October 14, 2021

Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]

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Woman using a laptop with a stethoscope sitting next to her.

Increasing Communication Between Doctor and Patient

January 21, 2021

With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text messages, SMS allows for fast, convenient, and comprehensive communication. Discover the benefits of health SMS inpatient correspondence and how you can take advantage of it […]

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