Red Oxygen is committed to adopting the highest standards to safeguard our customers’ personal information and are bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000. Additionally, our privacy practices are designed to provide high-level international standards for the protection of your personal data.
We know that you are concerned about your privacy…and so is Red Oxygen. If you provide Red Oxygen with information about yourself, such as name, postal address, email address, or other personal data, we may add this to our records. On occasion you may receive important notifications about our products, services, activities, or contacts.
Unless you consent, we will not disclose your personal information to third parties other than those who have contracted with Red Oxygen to keep the information confidential, or are subject to obligations to protect your personal information. The only exception to this would be to meet specific court-mandated legal requirements.
How Red Oxygen protects your information on the web
Your privacy is important to Red Oxygen. This statement discloses the information practices for Red Oxygen websites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.
Red Oxygen seeks to build users’ trust and confidence by promoting the principles of informed consent and disclosure. We have implemented these practices for the Red Oxygen websites (www.redoxygen.com and www.redoxygen.net), and have instructed our webmasters to include information on these privacy practices wherever personal information is collected on a Red Oxygen website.
In general, you can visit Red Oxygen on the web without telling us who you are and without revealing any information about yourself. There are times, however, when we or our partners may need information from you. You may choose to give us personal information, such as your name and address or email that may be needed, for example, to correspond with you, process an order, provide you with a subscription, or otherwise connect you to our business operations.
Information security and quality
We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure, accurate, current, and complete.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender with credible details of the correction requested.
We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Red Oxygen web sites, but we do so in ways that keep the information anonymous. This anonymous information is sometimes known as “clickstream data.” Red Oxygen or its analytic vendors may use this data to analyze trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt out at the order or request page.
Personalized URL link
On occasion, Red Oxygen presents a personalized URL (link) that brings the visitor to a personalized webpage. Such a personal URL is readily identifiable. By clicking on that link and going to a personal webpage, you are agreeing to let Red Oxygen collect information about your session visits. We use this information to help us provide you with information that matches your interests. If you do not wish information to be used in this way, simply do not click on such personalized URLs.
Protecting the privacy of children is especially important. Red Oxygen’s website is not directed towards children, and we are committed to comply with applicable laws and requirements to protect children from online harassment.
Notification of changes
This privacy statement was last updated on July 3, 2009. A notice will be posted on our website homepage for 30 days whenever this privacy statement is changed.
Questions regarding this statement
Questions regarding this statement should be directed to the Red Oxygen site coordinator () for clarification or to:
Customer Information Privacy Practices, Red Oxygen Pty Ltd, Level 3, Suite 14, 445 Upper Edward Street, Spring Hill QLD 4000, Australia.
This Web site is maintained by Red Oxygen Pty Ltd. You can reach us by calling +61 7 3100 8836 or via email to: .