Category: Education SMS

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Women holding a cellphone

How SMS Can Improve the Customer Experience

October 14, 2021

Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]

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Two people flipping through a book at a table.

RMS Alerts Increases University Communication

February 9, 2021

Colleges today are faced with an inevitable dilemma: Students don’t often read their emails but schools need a way to reach them for emergency and other important situations. More schools like Northern Virginia Community College and the University of Southern Mississippi are using text messages to warn students of campus alerts and emergencies. How SMS […]

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