Category: Compliance

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Best Practices for Business Text Messaging

Best Practices for Business Text Messaging

By:  Amy Dean - Marketing Director  |  November 29, 2023

Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details with customers, text messaging is an efficient way to connect with the people who matter most to your company. Learning more about the best practices […]

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Benefits of SMS and CRM

7 Benefits of a CRM and SMS Integration

By:  Amy Dean - Marketing Director  |  September 28, 2023

7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]

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AI robot hand and human hand getting ready to shake hands

AI and SMS Compliance

By:  Brenton Milne - Retired Operations Manager  |  September 19, 2023

A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology to their infrastructure. Enter AI. Yes, artificial intelligence. It’s already saturating the SMS market when it comes to chatbots and […]

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FCC SMS Compliance

Quick Guide to FCC SMS Compliance

By:  Brenton Milne - Retired Operations Manager  |  September 12, 2023

SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]

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