Category: Hospitality / Hotel SMS

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How SMS Can Improve Customer Retention

How SMS Can Improve Customer Retention

By:  Amy Dean - COO/Marketing Specialist  |  September 11, 2024

Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]

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The Ultimate Hotel and Hospitality SMS Guide

The Ultimate Hotel and Hospitality SMS Guide

By:  Amy Dean - COO/Marketing Specialist  |  August 6, 2024

The Ultimate Hotel and Hospitality SMS Guide When you’re traveling, you want your experience to be as smooth and seamless as possible. Part of that involves staying aware of what to do and where to go. Short message service (SMS) texting improves the guest experience by providing additional convenience and empowering your staff to work […]

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