Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]
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Short message service texting is one of the most popular communication channels in business. But manually typing individual texts to specific people — or even copying and pasting prewritten messages — takes valuable time and energy your employees could use to focus on higher-value tasks like resolving complex customer service tickets or planning the corporate […]
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Whether your team works virtually from around the world or in one office, ensuring your employees are satisfied and comfortable is a top priority. Engaged employees are more likely to perform better at work and less likely to quit, and business SMS can play a large part in keeping them engaged and improving their employee […]
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How to Create Text Reminders That People Remember Whether you’ve ever waited fruitlessly for a customer who turns out to be a no-show or you’ve missed a deadline to get an exclusive discount, you understand how beneficial reminder texts can be. Mastering the art of the text reminder can help businesses like yours improve coordination, […]
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We probably don’t need to tell you that good online reviews are great for business—but what about the stellar reviews? A five-star review is a glowing recommendation of your product or service, and each one gets you closer to the top of search results and industry recognition. Getting these reviews will take some planning, but […]
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