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Customer Campaign Registry
Home
Customer Campaign Registry
Brand/Company:
This section should describe your company, even if you are sending SMS for a customer.
Company Legal Name
*
DBA (if different from legal name)
Red Oxygen Account #
*
Legal Form of Organization
*
—Please choose an option—
Government
Privately owned
Publicly owned
Charity
EIN or Tax ID
*
Street Address
*
City
*
State
—Please choose an option—
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Washington DC
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
ZIP Code
*
Country
*
—Please choose an option—
United States
Canada
Mexico
United Kingdom
-----
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Armenia
Aruba
Australia
Austria
Azerbaijan
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Bouvet Island (Bouvetoya)
Brazil
British Indian Ocean Territory (Chagos Archipelago)
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kazakhstan
Kenya
Kiribati
Korea
Korea
Kuwait
Kyrgyz Republic
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territory
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Netherlands)
Slovakia (Slovak Republic)
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia & S. Sandwich Islands
Spain
Sri Lanka
Sudan
Suriname
Svalbard & Jan Mayen Islands
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
U.S. Virgin Islands
U.S. Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Company Website
*
Stock Symbol
*
Stock Exchange
*
---
NASDAQ
NYSE
AMEX
AMX
ASX
B3
BME
BSE
FRA
ICEX
JPX
JSE
KRX
LON
NSE
OMX
SEHK
SSE
STO
SWX
SZSE
TSX
TWSE
VSE
Vertical Type
*
—Please choose an option—
Agriculture
Media and Communication
Construction, Materials and Trade Services
Education
Energy and Utilities
Entertainment
Financial Services
Gambling and Lottery
Government Services and Agencies
Healthcare and Life Sciences
Hospitality and Travel
Human Resources
Insurance
Legal
Manufacturing
Non-Profit Organization
Political
Postal and Delivery
Real Estate
Retail and Consumer Products
Information Technology Services
Transportation or Logistics
Contact Name
*
Contact Email
*
Contact Phone
*
Campaign:
Campaign is used very broadly by the U.S. carriers to describe messages sent and their use case. Not necessarily as a series of SMS used in a marketing campaign, or with sales and special offer information. If your use case doesn't have templated messages, then we just need an example of the type of messages you'd likely use at some point during the SMS interaction.
Standard Campaign Type
*
Most common.
---
2FA
2FA
Any two-factor authentication, verification or one-time use
Account Notification
Account Notifications
Notifications for account holders, relating to and being about a user’s account
Customer Care
Customer Care
All customer care interaction, including but not limited to account management and customer support
Delivery Notification
Delivery Notifications
Notification about the status of the delivery of a product or service
Fraud Alert Messaging
Fraud Alert Messaging
Notifications regarding potential fraudulent activity on a user’s account
Higher Education
Higher Education
Messaging created on behalf of colleges or universities, including school districts and education institutions. This use case is NOT for the “free to the consumer” messaging model
Low Volume Mixed
Low Volume Mixed
For Brands that have multiple use cases and only need very low messaging throughput. Examples include: test or demo accounts, small businesses (single doctor’s office, single pizza shop, etc.)
Marketing
Marketing
Any communication that includes marketing and/or promotional content
Mixed
Mixed
Any messaging campaign containing two to five standard use cases
Polling and Voting
Polling and Voting
The sending of surveys and polling/voting campaigns for non-political arenas. Political messaging is under Special Campaigns
Public Service Announcement
Public Service Announcement
Informational messaging to raise an audience’s awareness about important issues
Security Alert
Security Alert
A notification that the security of a system, either software or hardware, has been compromised in some way and there is an action you need to take
Special Campaign Type
*
Rarely selected.
---
Carrier Exemptions
Carrier Exemptions
Exemption by carrier, e.g., AT&T, T-mobile
Charity
Charity
Communications from a registered charity aimed at providing help and raising money for those in need. Includes: 501(c)(3) Charity. Does not include: Religious organizations
Conversational
Conversational
Peer-to-peer app-based group messaging with proxy/pooled numbers. Supporting personalized services and non-exposure of personal numbers for enterprise or A2P communications
Emergency
Emergency
Notification services designed to support public safety/health during natural disasters, armed conflicts, pandemics and other national or regional emergencies
Sweepstakes
Sweepstakes
All gambling and sweepstakes messaging
Political
Political
Part of organized effort to influence decision making of specific group. All campaigns to be verified. Only federal campaigns.
Social
Social
Communication between public figures/influencers and their communities. Examples include: YouTube influencers’ alerts or celebrity alerts
Large CSP Trial
Large CSP Trial
Large CSP Trial Offers with strict controls and MNO audit rights (MO opt in). Only MNO pre-approved CSPs are eligible for this use case.
Agents; Franchise; Local Branches
Agents; Franchise; Local Branches
Brands that have multiple agents, franchises or offices in the same brand vertical, but require individual localized numbers per agent/location/office
Campaign Sub-category
*
2FA
Account Notification
Customer Care
Delivery Notification
Fraud Alert Messaging
Higher Education
Marketing
Polling and Voting
Public Service Announcement
Security Alert
Campaign Details:
Campaign Vertical
*
This maybe be different than your brand vertical if you send SMS on behalf of your customers
—Please choose an option—
Agriculture
Media and Communication
Construction, Materials and Trade Services
Education
Energy and Utilities
Entertainment
Financial Services
Gambling and Lottery
Government Services and Agencies
Healthcare and Life Sciences
Hospitality and Travel
Human Resources
Insurance
Legal
Manufacturing
Non-Profit Organization
Political
Postal and Delivery
Real Estate
Retail and Consumer Products
Information Technology Services
Transportation or Logistics
Campaign Description
*
A short description of what you’re campaign is communicating, e.g., sending existing customers special offers, or patient appointment reminders, sending security codes for site login, etc.
Minimum length—40 characters
Opt-in Method
*
Describe all of the ways the recipient opts-in to this campaign. If there are more than one, list them all.
Example 1: Recipients opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from our company.
Example 2: Recipients opt-in by texting START to (111) 222-3333 to opt in.
Example 3: Recipients opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from us. Additionally, end users can also opt-in by texting START to (111) 222-3333 to opt in.
Minimum length—40 characters
Sample Messages
Basic verbiage of the message(s) sent in one interaction
Minimum length—20 characters each
Message #1
*
Message #2
(+) Add More Messages
Message #3
Message #4
Message #5
Campaign and Content Attributes
Subscriber Opt-in
*
Are your subscribers acquired through and opt-in process?
Yes
No
Subscriber Opt-out
*
Are you collecting and processing consumer opt-outs? As a Red Oxygen customer we help you with this, your answer should be Yes.
Yes
No
Subscriber Help
*
Have you implemented message reply providing customers on how they can contact the message sender after they reply with the “HELP” keyword?
Yes
No
Number Pooling
*
Will more than 50 numbers be used for this campaign?
Yes
No
Direct Lending or Loan Arrangement
*
Does your message refer to lending or loan arrangements?
Yes
No
Embedded Link
*
Do your messages include an embedded link of any kind? Note that public URL shorteners (bit.ly, tinyurl) are not acceptable
Yes
No
Embedded Phone Number
*
Do your messages include an embedded phone number (except for the HELP information contact phone number?)
Yes
No
Affiliate Marketing
*
Is affiliate marketing being used or was used in the construction of this campaign?
Yes
No
Age-Gated Content
*
Will this campaign include any age-gated content as defined by carrier and CTIA guidelines?
Yes
No
Do you have more campaigns to submit?
*
If you have additional campaigns/messages types to register select yes and the form will submit the current answers and take you to the top of the form to enter additional campaigns under the same brand/company.
Yes, Please
No, I’m all done
Is fire hot or cold?
I affirm and certify that all the information and answers to questions herein are complete, true and correct to the best of my knowledge and belief. I understand that any misrepresentation, falsification, or omission of any facts called for in the form may result in penalties, fees and possible termination of service, whenever discovered.
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