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Maybe We Signed Up Too Soon

Red Oxygen mark with face mask
September 15, 2021

Maybe we jumped the gun and signed up for trade shows too soon…we thought we saw the light at the end of the tunnel…until we didn’t. All of the U.S. Red Oxygen team (Australia has had a different roll-out schedule than the U.S.) has voluntarily received their vaccinations…so when the possibility of attending or exhibiting […]

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FCC Changes All SMS Senders Should Know

Person using laptop at desk with phone nearby.
October 15, 2013

If you’re sending out bulk messages in the US, you need to read this post. Starting this Wednesday, October 16th, 2013, companies that send bulk messages in the US should be aware of the new FCC regulations on SMS SPAM. Here’s a brief summary of the new changes: The “Established Business Relationship” (EBR): Previously in the […]

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SMS Tips and Tricks: Coupons

SMS tips and tricks
March 27, 2012

In 2008, SuperStop gas station started sending SMS alerts to customers the night before a price change to warn them of rising prices. After a few weeks the owner noticed a response rate of approximately 20 percent of customers coming into the shop to pay with cash. That didn’t even count the amount of customers […]

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ManageEngine ServiceDesk Plus

June 17, 2022

  Guide to Integrate Red Oxygen with ManageEngine ServiceDesk Plus   1. Log in to your ServiceDesk Plus as an administrator 2. Click “Admin” tab 3. Within Helpdesk section, click “Mail Server Settings” 4. Set up your Outgoing Emails, click “save” to apply your changes Please note: the email address that you put in “Reply-to Address” must be registered […]

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