Category: Compliance

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AI robot hand and human hand getting ready to shake hands

AI and SMS Compliance

By:  Brenton Milne - Consultant  |  September 19, 2023

A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology to their infrastructure. Enter AI. Yes, artificial intelligence. It’s already saturating the SMS market when it comes to chatbots and […]

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FCC SMS Compliance

Quick Guide to FCC SMS Compliance

By:  Brenton Milne - Consultant  |  September 12, 2023

SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]

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Electric company scam message/text on phone screen

Registering Your Sender ID

By:  Tim Hunt - CTO/Co-founder  |  June 28, 2023

With Australians having been victimized by SMS scams to the tune of $6.5 Million, 188% more than 2021, Australia’s decided its time for governing bodies and mobile operators to put their foot down, and insist we know the identity of the person/company on the other side of the SMS. The Australian Communications and Media Authority […]

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Why You Need an MSP for SMS Billing and Compliance

January 31, 2023

Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates, campaign registration updates, etc…too many to list even, now is the time to be looking for an SMS billing and compliance managed service provider (MSP). […]

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