When you make a new connection with a customer, you need to keep their attention. That’s where an effective customer life cycle management and marketing strategy comes in. What is customer life cycle management? This model illustrates the different stages of consumers’ relationships with your brand. You must understand how customers’ wants and needs evolve […]
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Missed appointments can be incredibly frustrating for businesses. After all, if someone misses a commitment and doesn’t let you know in advance, you may not have time to fill that time slot—which means you lose money. No-shows occur in many industries. People often miss all kinds of appointments, from doctor’s visits to financial meetings to […]
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Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers businesses to share this data and other crucial information, such as deadlines, recent findings and policy changes. Here, you can learn more about establishing a […]
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Do you often turn the corner to find your co-worker is MIA even though they said they’d BRB? Do you feel like you’re AAK after a busy weekend? Do you want to use text acronyms to communicate with coworkers but have worries that they might be NSFW? If you’re unsure when and how to use […]
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You’re ready to move to the next stage in a big collaborative project for your department, but you’re still waiting on a response to the email you sent your coworkers two days ago. Even worse, you’re all remote—and you don’t have a better way to reach out than to send another follow-up email. You might […]
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