In 2022, Australians were victimized by SMS scams to the tune of $6.5 million, a 188% increase from the previous year. Luckily, the country’s governing bodies and mobile operators decided to put their foot down and insist we know the identity of the person or company sending the text. While rules have been in place to fight fraudulent activities, these organizations have recently upped the ante […]
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Short message service (SMS)—or text messaging—is still one of the fastest-growing forms of communication for businesses globally. Because many customers prefer using text messages over other forms of messaging, more companies are switching to SMS as their chosen communication strategy. However, setting up SMS campaigns is more complex than just collecting your clients’ contact details and […]
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In today’s fast-paced business landscape, SMS (Short Message Service) has emerged as a powerful tool for communication and customer engagement. Here is a comprehensive list of common terms and abbreviations used in SMS, serving as a valuable resource to effectively navigate the language of text messaging. Whether you’re implementing SMS marketing or improving customer service, […]
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What You Need To Know About SMS Regulations That Can Hurt You Telecom Reseller asked Tom Sheahan to be a guest on their 3-part podcast series outlining the new SMS regulations explaining who the players are, who’s responsible for what and why it could be a matter of National security. PART 1—What You Don’t Know […]
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SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]
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