SMS messaging can help you reach your customers and feel confident they’re reading your messages. The rise in popularity of smartwatches creates another opportunity for your business—more than 402 million of these devices are expected to ship by 2027. By sending texts to smartwatches, you can reach your audience more intimately and personally than ever. Plus, recipients are more likely to […]
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Strengthening communication with your customers is critical to your business’s continued success, and with the rise of technology comes new ways to enhance interactions. This SMS guide for beginners will explore best practices for using SMS to improve internal communication and develop better customer relationships. The Role of SMS In Business Communication SMS communications are a form of text messaging that businesses use […]
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Using short message service (SMS) as a tool for your business to share time-sensitive updates and alerts, to people who have consented to receive such notifications, is continuing to grow increasing popular. Because of its higher success rates over traditional communication methods, like email, and is ubiquitous for any phone or mobile device. In turn, enabling people to engage with SMS faster than any other channel. However, […]
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Using your personal phone for business texting might seem convenient, as it’s one of the main communication channels for customers and employees alike. However, you might run into a few problems with this approach—namely, data insecurity, visibility and work-life separation issues. Instead of using your personal number, consider using a short message service (SMS) provider designed for business […]
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Research shows that SMS campaigns have an average open rate of 98%. This makes business text messaging one of the most effective marketing tools. However, before you can start crafting messages to send to your market, you must be aware of and adhere to the mobile SMS rules in your location. The Cellular Telecommunications Industry Association (CTIA) and Australian Communications and […]
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