Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders, your company can transform how it interacts with and supports its customers. Here, we are breaking down why SMS is great for customer support and […]
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Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details with customers, text messaging is an efficient way to connect with the people who matter most to your company. Learning more about the best practices […]
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Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to take advantage of the time and attention consumers spend on their mobile devices with text blasts. Some short message service (SMS) providers allow businesses to […]
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Your business’s success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they’re reading your messages. With the rise in popularity of smartwatches, your messages are even more likely to be seen by the recipients, even when they aren’t using their phones. What Are Smartwatches? Smartwatches do much […]
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More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient way for providers to directly remind patients of upcoming appointments or medication refills to help them remember important dates and times. Providers can also use SMS […]
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