Category: Tax Prep SMS

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Why SMS Is Great for Customer Support

Why SMS Is Great for Customer Support

By:  Amy Dean - COO/Marketing Specialist  |  December 7, 2023

Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders, your company can transform how it interacts with and supports its customers. Here, we are breaking down why SMS is great for customer support and […]

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A2P Messaging Benefits

A2P Messaging Benefits

By:  Amy Dean - COO/Marketing Specialist  |  October 30, 2023

In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by 2028. A2P allows businesses to send text messages one at a time or in bulk to multiple contacts at once. A customer’s response to the […]

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