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7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]

Looking for ways to get in closer contact with your clients, staff, patients or customers? Many businesses are turning to Short Message Service (SMS) messages to send reminders and updates. More than 18 billion mobile devices may be in use worldwide by 2025, including cell phones and tablets, making SMS marketing a highly relevant solution for reaching […]

With Australians having been victimized by SMS scams to the tune of $6.5 Million, 188% more than 2021, Australia’s decided its time for governing bodies and mobile operators to put their foot down, and insist we know the identity of the person/company on the other side of the SMS. The Australian Communications and Media Authority […]