Category: SMS Marketing Tips

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How SMS Can Improve Customer Retention

How SMS Can Improve Customer Retention

By:  Amy Dean - COO/Marketing Specialist  |  September 11, 2024

Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back? The short answer? Yes! Short message service (SMS) texting is an excellent solution for reengaging inactive and former customers. This guide will explain the basics […]

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SMS for Recruiting

How Recruiters Communicate Effectively With Candidates Using an SMS API

By:  Amy Dean - COO/Marketing Specialist  |  July 29, 2024

Consistent communication allows you to fill each open position with the best talent you can find. Is it any wonder that recruiters increasingly rely on texting to check in with candidates and keep them apprised of the hiring process? Text messages have a 95% open rate — significantly better than traditional forms of communication like email or […]

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Why SMS Is Great for Customer Support

Why SMS Is Great for Customer Support

By:  Amy Dean - COO/Marketing Specialist  |  December 7, 2023

Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders, your company can transform how it interacts with and supports its customers. Here, we are breaking down why SMS is great for customer support and […]

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Best Practices for Business Text Messaging

Best Practices for Business Text Messaging

By:  Amy Dean - COO/Marketing Specialist  |  November 29, 2023

Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details with customers, text messaging is an efficient way to connect with the people who matter most to your company. Learning more about the best practices […]

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