Short message service (SMS)—or text messaging—is still one of the fastest-growing forms of communication for businesses globally. Because many customers prefer using text messages over other forms of messaging, more companies are switching to SMS as their chosen communication strategy. However, setting up SMS campaigns is more complex than just collecting your clients’ contact details and […]
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SMS for Software as a Service (SaaS) Companies. Building channels of open, two-way communication between your care team and customers is key to customer satisfaction, especially for software companies. SMS services excel at streamlining that communication—audiences take an average of 90 seconds to respond to a text message versus 90 minutes for an email.
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(Updated Regularly) Most SMS providers and DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline, this post has been updated with the most recent fees and fines. So, here’s the lowdown on the current fees and fines related to 10dlc […]
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SMS for Jewelry Stores. While other jewelry stores opt for email to contact customers, you can get ahead of the curve with sending short message service (SMS) texts. Considering how many people own a smartphone, you should take advantage of this opportunity. Reach your customers and clients in new ways with text messages.
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