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TCPA new opt-in language.

Small Business Smartphones

Small businesses are more productive today than ever before, and 78% of owners believe it’s because they use mobile apps. Paychex, a payroll human resource firm, recently collected data to see how small business owners and employees are using smartphones to save time.  

Messages to Customers in the U.S. being blocked?

November 7, 2022

As the U.S. continues to update regulations for A2P (application to person) SMS sends, other countries are experiencing the ripple effect.  Are your messages getting blocked? Here’s why. Yes, companies in the U.S. sending A2P SMS messages have to register their numbers and campaigns with the U.S. cellular carriers through The Campaign Registry (TCR). Also, […]

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Turn on/off delivery receipts

Please note that delivery receipts are only available in countries that only have GSM (Global System for Mobiles). For example a country that has GSM and CDMA (Code Division Multiple Access), like the U.S., delivery receipts are not available.   1. Click on “Office SMS Options…” 2. Check/ uncheck “Request a delivery receipt for all messages sent” […]

ManageEngine ServiceDesk Plus

  Guide to Integrate Red Oxygen with ManageEngine ServiceDesk Plus   1. Log in to your ServiceDesk Plus as an administrator 2. Click “Admin” tab 3. Within Helpdesk section, click “Mail Server Settings” 4. Set up your Outgoing Emails, click “save” to apply your changes Please note: the email address that you put in “Reply-to Address” must be registered […]