Category: About Red Oxygen

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Why You Need an MSP for SMS Billing and Compliance

January 31, 2023

Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates, campaign registration updates, etc…too many to list even, now is the time to be looking for an SMS billing and compliance managed service provider (MSP). […]

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Man registering 10DLC

What is the 10dlc Registration Process?

By:  Tim Hunt - CTO/Co-founder  |  September 6, 2022

What is 10dlc registration? In short: The 10dlc (10-digit long code) registration process is a way to supply the carriers with the information they need to provide your business fast SMS throughput and message management without spam getting in the way. This doesn’t mean you’ll get the fastest throughput, but it does mean they aim […]

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Developer sitting at their desk with arms crossed.

It’s Not a Developer Problem

By:  Tom Sheahan - CEO/Co-founder  |  August 4, 2022

So, what’s the problem? Due to 10dlc, when your customers send SMS, it’s costing you money that you’re likely not recouping. This is a business problem that effects your bottom line. What’s your SMS billing solution?   With two decades of SMS and telco experience under our belt and 10dlc regulations tightening, we saw this […]

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Ferris wheel in motion

Outlining Outlook Options

By:  Tim Hunt - CTO/Co-founder  |  November 30, 2021

Office’s Outlook, Outlook.com, Microsoft 365’s Outlook…it makes us dizzy, but keeps our support chat line busy. “I use Outlook, what Red Oxygen software should I be using?” “Do you use Outlook from your computer or online?” “Online, doesn’t all email have to be sent online?” “Are you using the Office software package downloaded to your […]

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Red Oxygen mark with face mask

Maybe We Signed Up Too Soon

By:  Tom Sheahan - CEO/Co-founder  |  September 15, 2021

Maybe we jumped the gun and signed up for trade shows too soon…we thought we saw the light at the end of the tunnel…until we didn’t. All of the U.S. Red Oxygen team (Australia has had a different roll-out schedule than the U.S.) has voluntarily received their vaccinations…so when the possibility of attending or exhibiting […]

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