Category: Compliance

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AI and SMS

AI and SMS Compliance

By:  Brenton Milne - Consultant  |  April 2, 2025

A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this without implementing some new technology in their infrastructure. Enter artificial intelligence (AI). It’s already saturating the SMS market with chatbots and predictive text, but it can also assist with compliance.  Registration Compliance Compliance is all […]

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Lights Out For Email-to-Text

By:  Amy Dean - COO/Marketing Specialist  |  March 31, 2025

It’s happening, it’s really happening. Carriers are on their way to discontinuing text-to-email services.  AT&T announced that on June 17, 2025, they will stop servicing text messages sent via their email gateway to mobile devices. What is email-to-text messaging?  Shortly after SMS messaging was invented, a Finnish telecom began offering a way to send text […]

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How to Keep Your SMS Messages From Being Blocked

How to Keep Your SMS Messages From Being Blocked

By:  Amy Dean - COO/Marketing Specialist  |  March 27, 2025

Using short message service (SMS) as a tool for your business to share time-sensitive updates and alerts, to people who have consented to receive such notifications, is continuing to grow increasing popular. Because of its higher success rates over traditional communication methods, like email, and is ubiquitous for any phone or mobile device. In turn, enabling people to engage with SMS faster than any other channel.  However, […]

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7 simple sms rules

10 Simple SMS Rules to Ensure You’re Compliant

By:  Brenton Milne - Consultant  |  March 13, 2025

Research shows that SMS campaigns have an average open rate of 98%. This makes business text messaging one of the most effective marketing tools. However, before you can start crafting messages to send to your market, you must be aware of and adhere to the mobile SMS rules in your location. The Cellular Telecommunications Industry Association (CTIA) and Australian Communications and […]

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Registering Your Sender ID in Australia

By:  Tim Hunt - CTO/Co-founder  |  February 3, 2025

In 2022, Australians were victimized by SMS scams to the tune of $6.5 million, a 188% increase from the previous year. Luckily, the country’s governing bodies and mobile operators decided to put their foot down and insist we know the identity of the person or company sending the text.  While rules have been in place to fight fraudulent activities, these organizations have recently upped the ante […]

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