7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]
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SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]
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PRESS RELEASE SAN FRANCISCO (August 8, 2023) – Red Oxygen, a leading short message service (SMS) solutions provider, is proud to announce its CEO and Co-founder will be speaking at ClueCon, a technology conference for developers. Tom Sheahan will share insight into the latest SMS regulations and their lasting effects on business with conference attendees. […]
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Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates, campaign registration updates, etc…too many to list even, now is the time to be looking for an SMS billing and compliance managed service provider (MSP). […]
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As the U.S. continues to update regulations for A2P (application to person) SMS sends, other countries are experiencing the ripple effect. Are your messages getting blocked? Here’s why. Yes, companies in the U.S. sending A2P SMS messages have to register their numbers and campaigns with the U.S. cellular carriers through The Campaign Registry (TCR). Also, […]
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