Category: Compliance

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Messages to Customers in the U.S. being blocked?

By:  Brenton Milne - Consultant  |  November 7, 2022

As the U.S. continues to update regulations for A2P (application to person) SMS sends, other countries are experiencing the ripple effect.  Are your messages getting blocked? Here’s why. Yes, companies in the U.S. sending A2P SMS messages have to register their numbers and campaigns with the U.S. cellular carriers through The Campaign Registry (TCR). Also, […]

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Man registering 10DLC

What is the 10dlc Registration Process?

By:  Tim Hunt - CTO/Co-founder  |  September 6, 2022

What is 10dlc registration? In short: The 10dlc (10-digit long code) registration process is a way to supply the carriers with the information they need to provide your business fast SMS throughput and message management without spam getting in the way. This doesn’t mean you’ll get the fastest throughput, but it does mean they aim […]

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10DLC Fees

10dlc Fees and Fines

By:  Amy Dean - COO/Marketing Specialist  |  August 29, 2022

(Updated Regularly) Most SMS providers and DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline, this post has been updated with the most recent fees and fines. So, here’s the lowdown on the current fees and fines related to 10dlc […]

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Developer sitting at their desk with arms crossed.

It’s Not a Developer Problem

By:  Tom Sheahan - CEO/Co-founder  |  August 4, 2022

So, what’s the problem? Due to 10dlc, when your customers send SMS, it’s costing you money that you’re likely not recouping. This is a business problem that effects your bottom line. What’s your SMS billing solution?   With two decades of SMS and telco experience under our belt and 10dlc regulations tightening, we saw this […]

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Women on phone and computer

How to Keep Your SMS Messages From Being Blocked

By:  Brenton Milne - Consultant  |  February 28, 2022

Short message service (SMS) marketing involves sending promotional campaigns or transactional messages for marketing purposes through text messages. These messages often communicate time-sensitive offers, updates and alerts to people who have consented to receive notifications from your business. SMS marketing has become much more popular recently because of its higher success rates over traditional forms […]

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