Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders, your company can transform how it interacts with and supports its customers. Here, we are breaking down why SMS is great for customer support and […]
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In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by 2028. A2P allows businesses to send text messages one at a time or in bulk to multiple contacts at once. A customer’s response to the […]
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As the healthcare industry shifts toward more patient-centric care, immediate communication between patients and providers is becoming increasingly valuable, especially for those who require at-home healthcare services. In particular, home health companies need useful communication tools to provide quality care and get ahead of their competition. Improve your home health business and enhance patient accessibility and coordination among […]
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More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient way for providers to directly remind patients of upcoming appointments or medication refills to help them remember important dates and times. Providers can also use SMS […]
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When someone logs into your company’s system, whether it’s an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to be. Password protection isn’t enough, as they are all too easy for bad actors to guess. You need an additional layer of protection. Enter two-factor […]
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