Category: SMS Tools

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Benefits of SMS and CRM

7 Benefits of a CRM and SMS Integration

By:  Amy Dean - COO/Marketing Specialist  |  September 28, 2023

7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]

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Complete Guide to SMS for Banks

By:  Amy Dean - COO/Marketing Specialist  |  September 25, 2023

SMS for banks has been traditionally used as a convenient method for customers to perform banking-related activities, allowing financial institutions to send or receive instructions from customers. This is just one way that mobile SMS banking has enhanced relationships with customers—but there is more! Organizations can also use SMS to process loan applications, update customers on policy changes and […]

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FCC SMS Compliance

Quick Guide to FCC SMS Compliance

By:  Brenton Milne - Consultant  |  September 12, 2023

SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails or phone calls. However, for every company that’s using texting legitimately, many others are using the communication method for malevolent reasons. Scam text messages have […]

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Utilize the Smart Watch Boom to Increase Your Customer Engagement

Utilize the Smart Watch Boom to Increase Your Customer Engagement

By:  Amy Dean - COO/Marketing Specialist  |  August 22, 2023

Your business’s success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they’re reading your messages. With the rise in popularity of smartwatches, your messages are even more likely to be seen by the recipients, even when they aren’t using their phones. What Are Smartwatches? Smartwatches do much […]

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How to Use SMS to Improve Company Productivity

How to Use SMS to Improve Company Productivity

By:  Amy Dean - COO/Marketing Specialist  |  August 2, 2023

Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you’re communicating with employees, customers or stakeholders, SMS messaging is a great way to boost productivity in your organization. You can use it for everything from company news and customer service tickets to emergency notifications and employee […]

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