Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you’re communicating with employees, customers or stakeholders, SMS messaging is a great way to boost productivity in your organization. You can use it for everything from company news and customer service tickets to emergency notifications and employee […]
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When someone logs into your company’s system, whether it’s an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to be. Password protection isn’t enough, as they are all too easy for bad actors to guess. You need an additional layer of protection. Enter two-factor […]
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With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and effectively with their customers, they’re finding that more and more consumers want to communicate with them via text messaging, as well. Here’s where two-way texting […]
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(Updated Regularly) Most SMS providers and DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline, this post has been updated with the most recent fees and fines. So, here’s the lowdown on the current fees and fines related to 10dlc […]
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Group texts and bulk text, we’ve all experienced both, but may not know how very different they are. Group texts are obvious, they contain two or more names or numbers in the ‘to’ field. If sent by my sister-in-law, I would say there are way too many names and numbers in the ‘to’ field…organizing a […]
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