Send SMS to Patients and Staff

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Sending SMS From Direct CONTROL Medical Provides One More Layer of Patient Care

Those that interact with Direct CONTROL Medical for their business management already know it’s benefits, and patients unknowingly reap the rewards; but when they receive an SMS from your office they can see the benefits, as well. An SMS that reminding them of that important appointment or the notification that their test results have been reviewed by the doctor, gives them peace of mind that their healthcare is being taken seriously. The information is right at their fingertips, short and succinct and appreciated.

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[Family Practice] Hi Ronnie, you have an appt with Dr. Fife, 3:15pm, Jan 27. Please reply with YES to confirm or reschedule.

Automatically Verify Appointments

Automatically Verify Appointments

Missed appointments is one of the most avoidable profit loss culprits. Everyone needs a little reminder sometimes, your patients will thank you and your practice won't lose the income.

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CareClinic: Joanne, the location for your blood draw has changed, please go to the clinic on Main St. Reply if you need to reschedule.

Notice of Appointment Location Change

Notice of Appointment Location Change

Sometimes, a doctor is required to work from one of the other offices for the day, send messages to all of the appointments on that day to let them know. Your patients will appreciate the heads up.

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[HH Radiology] Hi Kim, we're still requiring a few forms to be completed before your appt on Thurs. Fill them out online here: HHR.com/patients

Send SMS Directly and Record in Their Account

Send SMS Directly and Record in Their Account

Forms, they are necessary to keep your company running smoothly, tracking them down can be a real pain. Contact your patient directly to remind them so there's no delay once they're in the office.

calendar
Automatically Verify Appointments

[Family Practice] Hi Ronnie, you have an appt with Dr. Fife, 3:15pm, Jan 27. Please reply with YES to confirm or reschedule.

Missed appointments is one of the most avoidable profit loss culprits. Everyone needs a little reminder sometimes, your patients will thank you and your practice won't lose the income.

question
Notice of Appointment Location Change

CareClinic: Joanne, the location for your blood draw has changed, please go to the clinic on Main St. Reply if you need to reschedule.

Sometimes, a doctor is required to work from one of the other offices for the day, send messages to all of the appointments on that day to let them know. Your patients will appreciate the heads up.

connect
Send SMS Directly and Record in Their Account

[HH Radiology] Hi Kim, we're still requiring a few forms to be completed before your appt on Thurs. Fill them out online here: HHR.com/patients

Forms, they are necessary to keep your company running smoothly, tracking them down can be a real pain. Contact your patient directly to remind them so there's no delay once they're in the office.

Questions on Set Up? The Red Oxygen Support team is ready to assist.

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Guide to Integrate Red Oxygen with Direct CONTROL™

How to use Direct CONTROL™ SMS:

The SMS message is ONLY sent to Clients with a tick in this SMS Check Box

Note: you must have client consent to receive SMS from your practice.

 

1) Send Customised Messages

In Client record, right-click on the mobile number to launch SMS office and send customised messages.

Showing an view of the patient interface and where to select the checkbox for approval to send SMS to the patient.

 

2) Send Reminder for Particular Clients

In CONTROL Centre – ListView, one SMS can be sent by right-clicking on the Client Listing and left-clicking on Send SMS Reminder

 

3) Send Reminders for All Clients

Select All or [Ctrl] + [A] in the List View and right-click and Send SMS Reminder to all in the List.

 

4) Change “Status” to “SMS Sent”

With the list still highlighted right-click and Change Status to SMS Sent.

 

5) Change “Status” to “Confirmed”

Once a receipt of confirmation received from the Client, right click here or in Outlook and Change Status to Confirmed.

 


Enabling the SMS function in Direct CONTROL™

In Direct Control go to Utilities – Configure

In the bottom of the Configure form you will see the Red Oxygen area

Enter your Red Oxygen Account ID, User Password and the email address where you would like to receive your clients SMS responses.

 


Set Up your SMS Message

In Direct Control Go to Utilities – SMS Message

Type your message around the automated fields, or keep the standard message.

[Note] To visit Red Oxygen web site, please click the link on the side bar. Red Oxygen offers live support via their website and or phone and email. Please note you must start your message with “From: Business Name” and end the message with your contact phone number.

 


Setting up SMS Service

For users who don’t already have a Red Oxygen account.

Select Free Trial from the top corner of the site, this form will activate your account.

When you’re ready to purchase SMS credits to enable sending to clients and staff, please contact Sales here, or feel free to start a live chat or give us a call.

Related Blog Posts

Want to find out more?

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SMS Marketing Tips
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Woman using a laptop with a stethoscope sitting next to her.

Product Comparison

Other Red Oxygen Solutions That Can Give Your Clinic That Extra Kick.

Along with the API integration used with Direct CONTROL Medical, we have out of the box products that can be used in some of your other favorite software, like Office, Outlook, Google or web browser.

Contact Red Oxygen
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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft SMS

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft SMS

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS

Need to see it to believe it?

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