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SMS API Integrations to Boost Patient Experience

May 20, 2024

Positive patient experiences are integral to the success and reputation of your medical practice. With the help of an application programming interface (API), you can leverage short message service (SMS) to communicate directly with the people in your community. Texting patients is a convenient way to deliver more personalized care and enhance patient interactions. Discover the […]

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ManageEngine ServiceDesk Plus

June 17, 2022

  Guide to Integrate Red Oxygen with ManageEngine ServiceDesk Plus   1. Log in to your ServiceDesk Plus as an administrator 2. Click “Admin” tab 3. Within Helpdesk section, click “Mail Server Settings” 4. Set up your Outgoing Emails, click “save” to apply your changes Please note: the email address that you put in “Reply-to Address” must be registered […]

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SMS vs. RCS, what’s the big deal?

SMS vs RCS
May 15, 2024

. Perception: The new kid on the block: RCS Old man telling the kid to get off his lawn: SMS Reality: Only sort of. First off, RCS (Rich Communications Services) Protocol has been around since 2008, but didn’t really start making a fuss until 2016, when the Google Pixel smartphone came to the market.. So […]

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SMS Tips and Tricks: Coupons

SMS tips and tricks
March 27, 2012

In 2008, SuperStop gas station started sending SMS alerts to customers the night before a price change to warn them of rising prices. After a few weeks the owner noticed a response rate of approximately 20 percent of customers coming into the shop to pay with cash. That didn’t even count the amount of customers […]

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