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More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient way for providers to directly remind patients of upcoming appointments or medication refills to help them remember important dates and times. Providers can also use SMS […]

7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central place—streamlining workflows and improving the overall customer experience. As a business owner, the integration provides a seamless process, eliminating the need to constantly check data […]

Consistent communication allows you to fill each open position with the best talent you can find. Is it any wonder that recruiters increasingly rely on texting to check in with candidates and keep them apprised of the hiring process? Text messages have a 95% open rate — significantly better than traditional forms of communication like email or […]