As the healthcare industry shifts toward more patient-centric care, immediate communication between patients and providers is becoming increasingly valuable, especially for those who require at-home healthcare services. In particular, home health companies need useful communication tools to provide quality care and get ahead of their competition. Improve your home health business and enhance patient accessibility and coordination among […]
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More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient way for providers to directly remind patients of upcoming appointments or medication refills to help them remember important dates and times. Providers can also use SMS […]
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When someone logs into your company’s system, whether it’s an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to be. Password protection isn’t enough, as they are all too easy for bad actors to guess. You need an additional layer of protection. Enter two-factor […]
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Leveraging SMS as part of your marketing strategy should be simple and convenient. Your system should work seamlessly with your operations and help your company enhance client and employee communications. Whatever your business goals, knowing how SMS marketing works and how to apply it in your company can help you move forward. You want solutions […]
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Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]
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