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How SMS Can Improve the Customer Experience

By:  Amy Dean - Marketing Director  |  October 14, 2021

Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient communication method. And customers are much more responsive to it. Gartner found that SMS messaging has response rates as high as 45% and open rates […]

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Red Oxygen mark with face mask

Maybe We Signed Up Too Soon

By:  Tom Sheahan - CEO/Co-founder  |  September 15, 2021

Maybe we jumped the gun and signed up for trade shows too soon…we thought we saw the light at the end of the tunnel…until we didn’t. All of the U.S. Red Oxygen team (Australia has had a different roll-out schedule than the U.S.) has voluntarily received their vaccinations…so when the possibility of attending or exhibiting […]

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Moving in the Right Direction

By:  Tim Hunt - CTO/Co-founder  |  August 17, 2021

We did it.  We packed up our hand sanitizer and antibacterial wipes, computers and monitors, mini trash can basketball hoop and coffee maker. And we gave our employees a scheduled move out time to make sure we were adhering to COVID protocol. With the office cleaned, and belongings gathered, we unlocked the door to our […]

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SMS Marketings Tips

10 Tips for Getting Your Message Out With SMS

By:  Amy Dean - Marketing Director  |  April 23, 2021

Text messaging is the most used data service in the world. People around the globe send 8 trillion texts every year—more than 15 thousand texts every minute of every day. Emails often get lost in the glut of messages received every day. But people tend to look at and respond to texts as they come in. So […]

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