SMS for Rental Services

From cars to furniture to clothing, people can rent just about anything. If you run a rental service, you need a way to facilitate communication between customers and your team. You also need a way to ensure items are returned on time and in the right condition. Short message service (SMS) solutions from Red Oxygen let you send personalized texts to renters, increasing loyalty while streamlining your processes.

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Why Rental Services Companies Should Use SMS

Your rental service depends on people leasing equipment from you and returning it on time. You also need customers to pay for their rentals promptly, especially if there are any issues, such as damage to the equipment. SMS communication puts your messaging directly in people’s pockets, making them more likely to respond and engage with you. You can send text messages to accomplish multiple tasks.

book
Thank you Nyra! We have received your rental request. Your equipment will be available on 30th July 20XX at 4pm. Please text “Y” to confirm your rental. 

Confirm Rentals

Confirm Rentals

If customers book rentals on your website or over the phone, send them a quick confirmation text verifying the date of the rental and the pickup time. Ask them to reply to the text to confirm receipt and finalize the rental. As the rental date nears, you can send follow-up messages reminding them and confirming the pickup time, date and location.

money
Hello Cillian, thank you for your payment of $500.00. It has been applied to your account. Please click here for a copy of your receipt. Any questions? Just reply to this text.

Send Payment Receipts

Send Payment Receipts

Send receipts via SMS after customers pay for their rentals to confirm the payment and provide proof to them. Invite them to engage with you by asking any questions over text.

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Hi Wylder, just a reminder that the team meeting is scheduled for Monday, 2 Aug 20XX at 11am. Please reply “Y” if you can attend or “N” if you are unavailable.

Manage Employees

Manage Employees

SMS texts can help you manage a team of employees with ease. You can send reminders before important meetings and ask people to RSVP to them. You can also use text messages to send employees their weekly schedules or to set up annual reviews and check-in meetings.

book
Confirm Rentals

Thank you Nyra! We have received your rental request. Your equipment will be available on 30th July 20XX at 4pm. Please text “Y” to confirm your rental. 

If customers book rentals on your website or over the phone, send them a quick confirmation text verifying the date of the rental and the pickup time. Ask them to reply to the text to confirm receipt and finalize the rental. As the rental date nears, you can send follow-up messages reminding them and confirming the pickup time, date and location.

money
Send Payment Receipts

Hello Cillian, thank you for your payment of $500.00. It has been applied to your account. Please click here for a copy of your receipt. Any questions? Just reply to this text.

Send receipts via SMS after customers pay for their rentals to confirm the payment and provide proof to them. Invite them to engage with you by asking any questions over text.

bell
Manage Employees

Hi Wylder, just a reminder that the team meeting is scheduled for Monday, 2 Aug 20XX at 11am. Please reply “Y” if you can attend or “N” if you are unavailable.

SMS texts can help you manage a team of employees with ease. You can send reminders before important meetings and ask people to RSVP to them. You can also use text messages to send employees their weekly schedules or to set up annual reviews and check-in meetings.

Simplify Rentals With SMS From Red Oxygen

Red Oxygen’s SMS solutions for rental services companies improve customer communications and simplify employee management. You can send SMS texts easily and quickly from your web browser, email account or in bulk from a saved .csv spreadsheet. Thanks to our advanced capabilities, you can use features such as auto-replies, scheduled messages and call forwarding to optimize communications with existing and prospective customers.

Our SMS solutions work with several popular platforms, like Outlook, Gmail and Office365. You can also use our application programming interface (API) to incorporate our solutions with other software.

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More Advantages of

Connection Icon SMS for Rental Services

Using SMS texts at your rental services company provides multiple ways to connect with customers and increase revenue. Text messages have a high read rate, meaning they are more likely to grab people’s attention than other forms of communication. You can use SMS solutions to:

  • Send promotional offers or special deals: If customers haven’t used your services in a while, lure them back in by sending promotional offers or discounts via text. You can send a unique code to each customer and a link so they can easily visit your site and schedule a rental.
  • Handle concerns quickly: Give customers a quick way to get in touch if they have a problem with their rental, such as a car that breaks down or a faulty piece of equipment. Send SMS texts to customers to let them know help is on the way.
  • Introduce new offerings: Whether an equipment manufacturer just released a new model or you’ve added new gowns and tuxedos to your selection right before prom season, a quick message can alert your clients to brand-new products and help them access those items before they’re gone.
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LOOKING TO ELEVATE CLIENT EXPERIENCE

We Have a Text Messaging Solution for You

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Rental Application Approval SMS

Hello [NAME], Congratulations! Your rental application has been approved! If you are still interested in renting with us, let's schedule a lease signing. Click here to browse available appointment times: [URL]. Want to unsubscribe? Reply “STOP”

Payment Receipts SMS

Hello [Name], thank you for your payment of [Amount]. It has been applied to your account. Please click here for a copy of your receipt. Any questions? Just reply to this text.

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SMS for Rental Services

Enhance engagement by tapping into our collection of ready-to-use SMS templates.

SMS Templates

Leverage the Best Rental Services SMS Software

Red Oxygen’s text messaging solutions improve customer communications and simplify rental management. More than 300,000 customers have used our SMS solutions around the globe. Schedule a free trial to see how it works.

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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft 365

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS
Article Image

In the press article

How Text Messages Help With Tenant Communication

A big component of a property manager’s job is communicating with residents. There is no one, single way to perform that job. Certainly, it has been done through in-person communication and phone calls for decades, but email, social media communication and text messages have entered the property managers’ toolkit more recently.
Continue Reading>>

Read More In Press Articles!
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