Blog

white
Customer Life Cycle Messaging

Customer Life Cycle Messaging – Elevating Communication in Your Business

By:  Amy Dean - COO/Marketing Specialist  |  January 7, 2025

When you make a new connection with a customer, you need to keep their attention. That’s where an effective customer life cycle management and marketing strategy comes in. What is customer life cycle management? This model illustrates the different stages of consumers’ relationships with your brand. You must understand how customers’ wants and needs evolve […]

Read More
Are Your SMS Campaigns FCC and 10DLC Compliant?

Are Your SMS Campaigns FCC and 10DLC Compliant?

By:  Brenton Milne - Consultant  |  December 30, 2024

Short message service (SMS)—or text messaging—is still one of the fastest-growing forms of communication for businesses globally. Because many customers prefer using text messages over other forms of messaging, more companies are switching to SMS as their chosen communication strategy. However, setting up SMS campaigns is more complex than just collecting your clients’ contact details and […]

Read More
Do appointments reduce no shows

Do Appointment Reminders Really Reduce No-Shows?

December 23, 2024

Missed appointments can be incredibly frustrating for businesses. After all, if someone misses a commitment and doesn’t let you know in advance, you may not have time to fill that time slot—which means you lose money. No-shows occur in many industries. People often miss all kinds of appointments, from doctor’s visits to financial meetings to […]

Read More
Women holding ipad smiling

How Small Businesses Can Leverage SMS to Make a Difference

December 18, 2024

In the United States, the short message service (SMS) marketing industry is growing rapidly and is predicted to reach a value of $37.45 billion by 2031. Given this communication channel’s widespread use and promising future, SMS is an effective tool that can drive results for small businesses. If you want to start using SMS, there are […]

Read More
Common SMS Terms

Common SMS Terms

October 16, 2024

In today’s fast-paced business landscape, SMS (Short Message Service) has emerged as a powerful tool for communication and customer engagement. Here is a comprehensive list of common terms and abbreviations used in SMS, serving as a valuable resource to effectively navigate the language of text messaging. Whether you’re implementing SMS marketing or improving customer service, […]

Read More

Get the Latest from Our Blog Straight to Your Inbox

    white