SMS for Spas and Salons

As the owner of a spa or salon, you know it's important to retain clients and attract new ones. Short message service (SMS) texts streamline client communication, making it easy to confirm or reschedule appointments. You can also use SMS to manage employees, increasing your staff retention rate and making your spa or salon even more attractive to clients.

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Why Use SMS Texts for Spas and Salons?

Using text messages to connect with your existing clients and employees improves the customer and employee experience. Clients are more likely to rebook with you when they see how easy it is. When communication is streamlined and simplified, your employees will feel more satisfied at work. Some of the ways you can use text messaging to connect with your clients and stylist team include:

book
Hello Navy! Thank you for booking full body massage with Alex on 3rd July 20XX, 9am. We look forward to seeing you then. Text "C" to confirm your appointment.

Confirm Appointments

Confirm Appointments

If you use online booking software, texting clients after they've scheduled lets them know that you've received their appointment request and that it's on your calendar. You can also use SMS to have clients reschedule appointments as needed or to remind them of upcoming appointments, reducing your no-show or cancellation rate.

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Hey Oakleigh! We know you love Shea Moisture, so we wanted to let you know that we have Detangling Shea Moisture in stock. Stop by to pick up a bottle or two. We're offering a special deal on the latest product for a limited time. Just mention code “save 20” for a 20% discount. 

Promote New Products

Promote New Products

SMS texts let you keep clients up-to-date on new product offerings, such as the latest drop from the popular brand of styling products your salon sells. Send messages when you have new products available and sweeten the deal on fan favorites by including a discount code clients can use.

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Hi Gian, thanks for signing up for our loyalty program. As of today, you have 85 points. Collect 100 points and get a free gift or $10 off your selected service at your next appointment.

Manage Loyalty Programs

Manage Loyalty Programs

Loyalty programs increase client retention and lead to more bookings. You can use SMS texts to manage your loyalty program by sending clients texts letting them know how many points they have or alerting them to special deals or offers just for members.

book
Confirm Appointments

Hello Navy! Thank you for booking full body massage with Alex on 3rd July 20XX, 9am. We look forward to seeing you then. Text "C" to confirm your appointment.

If you use online booking software, texting clients after they've scheduled lets them know that you've received their appointment request and that it's on your calendar. You can also use SMS to have clients reschedule appointments as needed or to remind them of upcoming appointments, reducing your no-show or cancellation rate.

calendar
Promote New Products

Hey Oakleigh! We know you love Shea Moisture, so we wanted to let you know that we have Detangling Shea Moisture in stock. Stop by to pick up a bottle or two. We're offering a special deal on the latest product for a limited time. Just mention code “save 20” for a 20% discount. 

SMS texts let you keep clients up-to-date on new product offerings, such as the latest drop from the popular brand of styling products your salon sells. Send messages when you have new products available and sweeten the deal on fan favorites by including a discount code clients can use.

bell
Manage Loyalty Programs

Hi Gian, thanks for signing up for our loyalty program. As of today, you have 85 points. Collect 100 points and get a free gift or $10 off your selected service at your next appointment.

Loyalty programs increase client retention and lead to more bookings. You can use SMS texts to manage your loyalty program by sending clients texts letting them know how many points they have or alerting them to special deals or offers just for members.

Experience Red Oxygen’s SMS Solution for Spas and Salons

Red Oxygen’s SMS solutions for spas and salons help you improve the client experience and your company’s outcomes. Use our industry-leading SMS software to send personalized texts to clients via your web browser or a sidebar integrated into your email account. You can also use a .csv spreadsheet to send text messages in bulk.

Our SMS features work with major platforms, including Office 365, Gmail and Outlook or directly from a spreadsheet. You can also integrate our solution into your existing software platform. Scheduled SMS texts, auto-reply and call forwarding take your text messaging capabilities to another level.

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20+ years of experience

The easiest way to send SMS from a computer for over two decades.

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Free software, no-charge setup

No lock-in financial contract. Free cancellation anytime.

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No programming needed

Browser and off-the-shelf options makes it easy to plug and play.

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Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

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Benefits of

Connection Icon SMS for Spas and Salons

When you use SMS solutions from Red Oxygen, you can do so much more than confirm appointments, including:

  • Simplifying employee scheduling: Keep employees up-to-date on their appointment schedules by sending them texts when clients book. You can also text your entire team when an appointment becomes available, making it easy to fill vacant spots and keep your calendar fully booked.
  • Improving client experience: Use texts to make your clients feel welcome and improve their overall experience with your spa or salon. You may be surprised to discover how effectively a “Happy Birthday” message or a surprise discount increases client satisfaction.
  • Offering open appointments to waitlisted clients: In-demand stylists and salons often have more clients than appointment slots. If a service falls through or you receive a cancellation, you can send alerts to clients who are waiting for an open appointment to see if they’re available at that time.
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Spa Discount Promo SMS

Hello [NAME], Is holiday stress bringing you down? There's no seasonal pick-me-up quite like a chance to treat yourself! Right now, our spa is offering 50% off facials. Relax and unwind with a rejuvenating facial treatment. Book your facial using promo code “Holiday” when you click here: [URL]

Appointment Booked SMS

Hi [NAME], Thanks for booking an appointment with [Stylist Name]. We look forward to seeing you on [DATE] at [TIME]. Need to make changes? Click here to update your appointment or cancel: [URL]. We charge a 50% cancellation fee for cancellations within 48 hours of the appointment time and a 100% no-show fee

Let's Get Started

SMS Templates for Spas & Salons

Simplify outreach by tapping into our collection of salon-tailored ready-to-use SMS templates.

SMS Templates

LOOKING TO ELEVATE CUSTOMER EXPERIENCE

We Have a Text Messaging Solution for You

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Leverage Red Oxygen SMS Software for Your Spa or Salon

Red Oxygen has helped hundreds of thousands of customers send texts to improve client retention and business operations. Create a personalized experience for each of your clients with text messaging. Contact us today to learn more about how it works.

Contact Red Oxygen
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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft 365

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS
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In the press article

How to Use Text Messages to Update Clients and Customers

High read rates and ease-of-use make text messages ideal for communication between manufacturers, clients and customers.
Continue Reading>>

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