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How to Establish a Strong Compliance Communication Strategy
Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers…
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You’re ready to move to the next stage in a big collaborative project for your department, but you’re still waiting on a response to the email you sent your coworkers…
How SMS Can Improve Customer Retention
Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back?…
How Recruiters Communicate Effectively With Candidates Using an SMS API
Consistent communication allows you to fill each open position with the best talent you can find. Is it any wonder that recruiters increasingly rely on texting to check in with…
Average Screen Time Statistics and How You Can Use Them to Improve Your Marketing
The invention of the smartphone changed screen time and social media use as we know it. In what seemed like an overnight transformation, people could now access whatever they needed in the…
How to Start Automating Text Messages for Your Business
Short message service texting is one of the most popular communication channels in business. But manually typing individual texts to specific people — or even copying and pasting prewritten messages…
How to Create Text Reminders That People Remember
How to Create Text Reminders That People Remember Whether you've ever waited fruitlessly for a customer who turns out to be a no-show or you've missed a deadline to get…
How to Get More 5-Star Reviews
We probably don't need to tell you that good online reviews are great for business—but what about the stellar reviews? A five-star review is a glowing recommendation of your product…
Why Should You Use an SMS Provider Instead of Your Personal Cell Number?
Texting has become a major communication channel for customers and businesses, but using a regular cell phone number isn't an ideal solution. It can open you and your employees up…
How Enterprise SMS Can Increase Your Efficiency
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Why SMS Is Great for Customer Support
Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders,…
Best Practices for Business Text Messaging
Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details…
A Guide to Sending Text Blasts
Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to…
A2P Messaging Benefits
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Complete Guide to SMS for Banks
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Utilize the Smart Watch Boom to Increase Your Customer Engagement
Your business's success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they're reading your messages. With the rise in popularity of smartwatches,…
Real Estate Agent’s Guide to Using SMS
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Your Guide to HIPAA-Compliant Texting and SMS
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The Beginner’s Guide to SMS That Actually Works
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7 Useful SMS Ideas That Will Improve Your Golfers’ Experience
As a golf course or country club manager, you understand your golfers' desires to a “tee.” Primarily, they want to spend as much time on the green as possible. To…
SMS Communication Tips for Tutors
Stay up-to-date with your students and their work through accessible communication with SMS for tutoring services. With texting being one of the most welcome form of communication, it's become a…
The Future of SMS Marketing (And How It Could Benefit Your Business)
Looking for ways to get in closer contact with your clients, staff, patients or customers? Many businesses are turning to Short Message Service (SMS) messages to send reminders and updates.…
How Small Businesses Should Embrace Texting
Small businesses can get a lot of bang for their buck with text messaging... Maybe you have a marketing director, maybe you have a communications person, a customer service person…
Tips for Higher Open Rates: Personalization
An astounding 6.38 billion people use smartphones every day, and experts predict that number will rise to 7.52 billion in the next five years. With so many people attached to…
Increasing Black Friday and Cyber Monday Sales Using SMS
The holidays are important to all types of businesses due to the rise in gift shopping. Many companies use this time to introduce seasonal deals to encourage more sales. While…
Spam SMS vs. Bulk SMS
Spam SMS are often sent as bulk SMS, but they aren't one and the same. How is that, you ask? Spam SMS = SMS violating any of our current and…
How NOT to Send SMS Messages
As you're crafting your SMS marketing strategy, you want to avoid some approaches that could cause legal complications or decrease audience engagement. From the 2003 Australia Spam Act to recent 10dlc U.S. carrier regulations,…
4 Summer SMS Tips
As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They're out exploring and spending…
SMS: The Gateway to More Sales
It's the future of mass advertising. Across industries, businesses are jumping on the bandwagon and using Short Message Service (SMS) as part of their advertising campaign. SMS is efficient, attention-generating…
Ways SMS Allows Business to Reach Gen Z
Ways SMS Allows Businesses to Reach Gen Z According to recent research from the National Census Bureau, more than half of the total U.S. population now consists of Millennials and younger. Most…
The Basics of SMS Business Marketing
Leveraging SMS as part of your marketing strategy should be simple and convenient. Your system should work seamlessly with your operations and help your company enhance client and employee communications.…
How to Keep Your SMS Messages From Being Blocked
Short message service (SMS) marketing involves sending promotional campaigns or transactional messages for marketing purposes through text messages. These messages often communicate time-sensitive offers, updates and alerts to people who…
In SMS Marketing, Timing Is Everything
If you get a message at 3 a.m. from one of your vendors, you probably won't answer it. You want the companies you work with to respect your time, and…
10 Simple SMS Rules to Ensure You Are Compliant
If you’re sending out business SMS messages, protect your company from expensive lawsuits and fines by staying abreast of the mobile SMS rules in your area. Here are 10 simple rules for…
Increasing Communication Between Doctor and Patient
With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text…