SMS for Banks & Credit Unions

Everyone has their bank balance in the palm of their hand with all of the mobile and online banking opportunities from financial institutes these days, sending SMS is just another way to provide incredible customer service. Banking and security go hand in hand, use SMS for alerts and notifications to help keep your customer and institution's information safe.

    Help Us Make Bank and Credit Union SMS Software Better:

    It's only 3 questions—Your Assistance Will Be Rewarded!

    In an effort to support your financial institution better, we'd love to hear about your deepest desires for your bank or credit union's software SMS capabilities. Is there something missing that would make your life easier? Tell us about it and we'll send you lunch, on us!

    No Matter the Size of Your Bank or Credit Union - We Have a Solution for You!

    white

    Ways You Can Use SMS for Bank Marketing and Communication

    Incorporating SMS messaging into your bank’s marketing and communication tactics can be beneficial. There are multiple ways you can deploy text messaging into your plan, including:

    bell
    FRM: J&M Bank: Fraud Alert - Did you complete a transaction for $4500? Please reply YES or NO.

    Timely Notifications

    Timely Notifications

    Ask customers to confirm that they made a purchase marked as suspicious. You can also alert them of attempted account logins with a text. Taking these steps and allowing a two-way response can help prevent users from experiencing fraud.

    connect
    JMCU Acct Alert: Your account ending in 5684 has a balance below our minimum threshold. Charges may apply.

    Low Balance Messages

    Low Balance Messages

    Banks that have a required minimum balance should take care to inform customers who may reaching that limit. When users are below the threshold, send them a simple text reminding them to take action before they incur any fees.

    question
    Your AM Bank code is: X456P23 This code will expire in 20 mins. Don't share or publish this code.

    Two-Factor Authentication (2FA)

    Two-Factor Authentication (2FA)

    Security is paramount in your financial institution. Using 2FA will give you and your customers peace of mind that their personal and financial information is safe. Using a 2FA code for live inquiries is a great way to make sure you're sharing information with the account holder, with their cellphone in hand, they can confirm immediately.

    bell
    Timely Notifications

    FRM: J&M Bank: Fraud Alert - Did you complete a transaction for $4500? Please reply YES or NO.

    Ask customers to confirm that they made a purchase marked as suspicious. You can also alert them of attempted account logins with a text. Taking these steps and allowing a two-way response can help prevent users from experiencing fraud.

    connect
    Low Balance Messages

    JMCU Acct Alert: Your account ending in 5684 has a balance below our minimum threshold. Charges may apply.

    Banks that have a required minimum balance should take care to inform customers who may reaching that limit. When users are below the threshold, send them a simple text reminding them to take action before they incur any fees.

    question
    Two-Factor Authentication (2FA)

    Your AM Bank code is: X456P23 This code will expire in 20 mins. Don't share or publish this code.

    Security is paramount in your financial institution. Using 2FA will give you and your customers peace of mind that their personal and financial information is safe. Using a 2FA code for live inquiries is a great way to make sure you're sharing information with the account holder, with their cellphone in hand, they can confirm immediately.

    Perks of SMS for Banks
    From Red Oxygen

    Use Red Oxygen’s SMS solutions to send texts in bulk or to individual users. You can use a web browser or email account to send these texts, making it an efficient process you can perform without a developer. We offer several beneficial features, including call forwarding, dedicated phone numbers in your area code and message threading.

    We have two-way messaging that make it easy for you to read and respond to customer inquiries. Giving your customers the personalized attention they’re craving.

    Get Started Today!
    white
    Article Image

    In the press article

    The Right Way for Banks to Use Texting

    SMS text messaging can offer an effective, quick way to strengthen a relationship with existing customers.
    Continue Reading>>

    Read More In Press Articles!
    white

    Related Blog Posts

    The Advantages of Red Oxygen’s SMS Software for Your Financial Institution

    Two way business texting
    Man registering 10DLC
    10DLC Fees
    Mass text messaging
    Developer sitting at their desk with arms crossed.
    man on phone in stripped shirt
    SMS Tips
    Man on phone
    Women on phone
    SMS for restaurants
    Red key being held in front of mountains
    SMS Marketing Tips
    Women on phone and computer
    cell phone in pocket
    Tax season
    hands holding a cellphone
    Person constructing words with plastic lettering
    7 simple sms rules
    Ferris wheel in motion
    Woman on phone recieving a message
    SMS for Unions
    Women holding a cellphone
    Red Oxygen mark with face mask
    Wide angle view of dog in box
    SMS Marketings Tips
    Hourglass with red sand inside.
    3 animals crossing the road in the countryside.
    Red and blue abstract art with black background.
    Syringe and needle sitting on a white facial mask.
    Two people flipping through a book at a table.
    Woman using a laptop with a stethoscope sitting next to her.
    Multiple cell phones piled on top of each other.
    Row of teleprinters against a wall.
    TCPA new opt-in language infographic.
    Person using laptop at desk with phone nearby.
    Football stadium full of NFL fans.
    Man on horse in silhouette.
    Screenshot of funny text message conversation.
    Screenshot of sarcastic text message conversation.
    Judge's hand with gavel.
    Amber Alert
    Elvis presley promoting jail house rock
    band aid
    SMS bloopers
    Business Feedback Loop
    SMS tips and tricks
    Amercian Diner
    naacps inspiring text messages
    computer
    cracking down on sms spam
    Texting

    Need to see it to believe it?

    white