SMS for Banks & Credit Unions

Since users can already access their bank accounts with their smartphones, it's time for you to market and speak to them that way, too. Using a Short Message Service (SMS) communication solution can help you capture the attention of all the right groups when you launch a marketing campaign or need to talk with customers. Help them know more about their finances from the device that sits right in their hands.

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Bank SMS Marketing and Communication

Incorporating SMS messaging into your bank’s marketing and communication tactics can be beneficial. There are multiple ways you can deploy text messaging into your plan, including:

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FRM: J&M Bank: Fraud Alert - Did you complete a transaction for $4500? Please reply YES or NO.

Timely Notifications

Timely Notifications

Ask customers to confirm that they made a purchase marked as suspicious. You can also alert them of attempted account logins with a text. Taking these steps and allowing a two-way response can help prevent users from experiencing fraud.

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JMCU Acct Alert: Your account ending in 5684 has a balance below our minimum threshold. Charges may apply.

Low Balance Messages

Low Balance Messages

Banks that have a required minimum balance should take care to inform customers who may reaching that limit. When users are below the threshold, send them a simple text reminding them to take action before they incur any fees.

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Fortress Bank: Your verification code is: 859874. This code will expire in 3 minutes.

2-Factor Authentication (2FA)

2-Factor Authentication (2FA)

With more and more online bank usage, it's become necessary to identify you're you when you access your account. 2FA makes it easy and quick to confirm that you have authority to access an account.

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Timely Notifications

FRM: J&M Bank: Fraud Alert - Did you complete a transaction for $4500? Please reply YES or NO.

Ask customers to confirm that they made a purchase marked as suspicious. You can also alert them of attempted account logins with a text. Taking these steps and allowing a two-way response can help prevent users from experiencing fraud.

connect
Low Balance Messages

JMCU Acct Alert: Your account ending in 5684 has a balance below our minimum threshold. Charges may apply.

Banks that have a required minimum balance should take care to inform customers who may reaching that limit. When users are below the threshold, send them a simple text reminding them to take action before they incur any fees.

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2-Factor Authentication (2FA)

Fortress Bank: Your verification code is: 859874. This code will expire in 3 minutes.

With more and more online bank usage, it's become necessary to identify you're you when you access your account. 2FA makes it easy and quick to confirm that you have authority to access an account.

Perks of SMS for Banks
From Red Oxygen

Use Red Oxygen’s SMS solutions to send texts in bulk or to individual users. You can use a web browser or email account to send these texts, making it an efficient process you can perform without a developer. We offer several beneficial features, including call forwarding, dedicated phone numbers in your area code and message threading.

We have two-way messaging that make it easy for you to read and respond to customer inquiries. Giving your customers the personalized attention they’re craving.

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Partner Program

Our white-label micro-billing system lets us do the work for you.

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SMS Reliability

We can get your message out even if there's an SMS roadblock ahead.

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API Capabilities

Integrate your existing software with our SMS gateway API.

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Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

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Advantages of

Connection Icon Using SMS Solutions for Banks

Keep your customers in the know with helpful alerts from Red Oxygen’s SMS. Schedule messages to be sent later or send them immediately using our simple interface. Red Oxygen’s solutions are compatible with numerous infrastructures, including your CRM, Gmail, Outlook, spreadsheets and more.

We make sending messages as simple as possible with templates, distribution lists and merge fields. Whether you’re sending messages for the reasons we listed or other applications, our platform can help you succeed.

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No Matter the Size of Your Bank or Credit Union

We Have a Text Messaging Solution for You

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Speak With Customers Easily Using Red Oxygen’s SMS Solutions

Help advance your bank’s marketing and communication processes with business SMS solutions from Red Oxygen. Our platform will help you effectively and quickly communicate with your valuable members with easy-to-use text messaging.

Contact Red Oxygen
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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft 365

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS
Financial Institution 2FA SMS

Here is the code you requested: [XXXXXX]. The code will expire in 10 minutes. Please note that no one from [BANK NAME] will call or email you to ask for this code. Didn't request this code? Click here [URL] for help

Low Funds Alert

Low funds alert! You have [$XXX] remaining in your checking account ending in [1234]. Please deposit funds into your account to avoid an overdraft fee. Remember, we will never ask you for your account number or password over text.

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SMS Templates for Banks & Credit Unions

Simplify outreach by tapping into our collection of banking-tailored ready-to-use  SMS templates. Enhance engagement and save time by customizing messages for your audience.

SMS Templates
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In the press article

How banks can effectively use two-way texting

Running a successful two-way texting initiative takes a bit more consideration than scheduling and sending one-way communication.
Continue Reading>>

Read More In The Press Articles!
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Need to see it to believe it?

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Banking SMS FAQs

Have questions about how Red Oxygen can help your bank connect with customers? Here are answers to some of the most frequently asked questions.

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How can I integrate Red Oxygen with my banking platform?

We’ve made it easy to integrate our software with your banking platform. Our SMS gateway application programming interface (API) works on multiple platforms and allows you to upload your distribution lists. It provides support for multiple programming languages and doesn’t require any hardware to set up.

Why use SMS communication for banking and finance?

Over the course of a business day, the typical bank or financial institution needs to send multiple messages to customers. You need to let people know when a transaction has cleared, when their balance is low or when their credit card or loan application has been approved. There may be times when you need to request additional information from a customer or verify their identity before proceeding with a transaction. 

SMS messages make it easy to communicate with your customers. Red Oxygen’s software helps you automate the process so that texts get sent when needed—without a team member having to interfere or manually send messages.

How can I integrate Red Oxygen with my banking CRM?

Use our SMS gateway API to integrate Red Oxygen with your existing customer relationship management solution. We’ve partnered with several software providers to make the integration process as simple and streamlined as possible.