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Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers…
25 Text Abbreviations for Business
Do you often turn the corner to find your co-worker is MIA even though they said they'd BRB? Do you feel like you're AAK after a busy weekend? Do you…
4 Ways Internal SMS Can Improve Employee Communication
You’re ready to move to the next stage in a big collaborative project for your department, but you’re still waiting on a response to the email you sent your coworkers…
How SMS Can Improve Customer Retention
Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back?…
Keeping Union Members in the Loop With SMS
Leading or managing a union requires you to maximize your time and resources. And, in the spirit of cooperation and partnership you must have a comprehensive communication strategy to ensure…
How Jewelers Can Benefit From SMS
How Jewelers Can Benefit From SMS Customer communication preferences are constantly changing, which means your business's marketing tactics should always be one step ahead. The competition in the jewelry industry…
Using Text to Make Residence Life Communication Easier
Using Text to Make Residence Life Communication Easier Most college students are "traditional" students—recent high school graduates between 18 and 24 years old. These students typically carry their phones everywhere they…
The Ultimate Hotel and Hospitality SMS Guide
The Ultimate Hotel and Hospitality SMS Guide When you're traveling, you want your experience to be as smooth and seamless as possible. Part of that involves staying aware of what…
How Recruiters Communicate Effectively With Candidates Using an SMS API
Consistent communication allows you to fill each open position with the best talent you can find. Is it any wonder that recruiters increasingly rely on texting to check in with…
ClueCon 2024
Red Oxygen to Speak About Digital Regulation at ClueCon in Chicago SAN FRANCISCO (July 10, 2024) – Red Oxygen, a leading short message service (SMS) solutions provider, is proud…
Average Screen Time Statistics and How You Can Use Them to Improve Your Marketing
The invention of the smartphone changed screen time and social media use as we know it. In what seemed like an overnight transformation, people could now access whatever they needed in the…
How to Start Automating Text Messages for Your Business
Short message service texting is one of the most popular communication channels in business. But manually typing individual texts to specific people — or even copying and pasting prewritten messages…
Improve Employee Experience With SMS
Whether your team works virtually from around the world or in one office, ensuring your employees are satisfied and comfortable is a top priority. Engaged employees are more likely to…
SMS API Integrations to Boost Patient Experience
Positive patient experiences are integral to the success and reputation of your medical practice. With the help of an application programming interface (API), you can leverage short message service (SMS)…
SMS vs. RCS, what’s the big deal?
. Perception: The new kid on the block: RCS Old man telling the kid to get off his lawn: SMS Reality: Only sort of. First off, RCS (Rich Communications Services)…
How to Create Text Reminders That People Remember
How to Create Text Reminders That People Remember Whether you've ever waited fruitlessly for a customer who turns out to be a no-show or you've missed a deadline to get…
How Fleet Managers Use SMS API Integrations
How Fleet Managers Use SMS API Integrations Fleet management is fast-paced and involves many moving parts. Managers must communicate effectively and coordinate with drivers to keep operations running smoothly. With…
A2P vs. P2P: Main Differences and Considerations
Effective communication is integral to business success. Your company can leverage short message service (SMS) messages to connect with customers, employees, vendors and other stakeholders. SMS is engaging, efficient and…
Panel Discussion: Trust In Messaging
Red Oxygen CEO Tom Sheahan Joins Panel Discussion on Trust in Messaging During VON: Evolution SAN FRANCISCO (March 12, 2024) – Red Oxygen, a leading short message service (SMS) solutions…
SMS Guide for Gyms and Fitness Centers
Short message service (SMS) solutions can transform how gyms and fitness centers coordinate with their employees and connect with gym-goers. In this guide, we are exploring how your business can…
Don’t Let SMS Regulations Hurt Your Business—Podcast Part 3
Part 3 is available—Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 3 of a 3-part podcast series. Tom discusses who's running TCR,…
How to Get More 5-Star Reviews
We probably don't need to tell you that good online reviews are great for business—but what about the stellar reviews? A five-star review is a glowing recommendation of your product…
Red Oxygen Webinar—The Cost of Blocked Texts
SAN FRANCISCO (February 8, 2024) – Red Oxygen, a leading short message service (SMS) solutions provider, announces an upcoming webinar with Gaingels, an LGBTQIA+/Allies private investment syndicate and one of…
Don’t Let SMS Regulations Hurt Your Business—Podcast Part 2
Part 2 is here—Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 2 of a 3-part podcast series why ISVs and SaaS companies…
How Enterprise SMS Can Increase Your Efficiency
Enterprises can use short message services to improve their daily operations, especially relating to efficiency. In today's hectic business world, time is money. Finding ways to streamline your communication with…
Why SMS Is Great for Customer Support
Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders,…
7 Benefits of a CRM and SMS Integration
7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central…
AI and SMS Compliance
A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this…
Utilize the Smart Watch Boom to Increase Your Customer Engagement
Your business's success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they're reading your messages. With the rise in popularity of smartwatches,…
Registering Your Sender ID
With Australians having been victimized by SMS scams to the tune of $6.5 Million, 188% more than 2021, Australia’s decided its time for governing bodies and mobile operators to put…
Real Estate Agent’s Guide to Using SMS
The real estate industry is highly competitive, and agents rely on constant contact to sell more properties. SMS messaging is an excellent tool for real estate agents looking to harness…
The Beginner’s Guide to SMS That Actually Works
Strengthening relationships with your customers is critical to your business's continued success, and with the rise of technology comes new ways to drive engagement. There were about two trillion text…
7 Useful SMS Ideas That Will Improve Your Golfers’ Experience
As a golf course or country club manager, you understand your golfers' desires to a “tee.” Primarily, they want to spend as much time on the green as possible. To…
How Small Businesses Should Embrace Texting
Small businesses can get a lot of bang for their buck with text messaging... Maybe you have a marketing director, maybe you have a communications person, a customer service person…
Why You Need an MSP for SMS Billing and Compliance
Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates,…
Using SMS for 2FA Verification
When someone logs into your company's system, whether it's an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to…
Increasing Black Friday Sales Using SMS
The holidays are important to all types of businesses due to the rise in gift shopping. Many companies use this time to introduce seasonal deals to encourage more sales. While…
5 Benefits of 2-Way Business Texting
With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and…
What is the 10dlc Registration Process?
What is 10dlc registration? In short: The 10dlc (10-digit long code) registration process is a way to supply the carriers with the information they need to provide your business fast…
It’s Not a Developer Problem
So, what's the problem? Due to 10dlc, when your customers send SMS, it's costing you money that you're likely not recouping. This is a business problem that effects your bottom…
Text Alerts ARE Customer Service
Today more than ever, good, dare I say, great customer service is crucial to loyal and repeat business. In these days of more is more, if you don't offer high…
4 Summer SMS Tips
As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They're out exploring and spending…
SMS: The Gateway to More Sales
It's the future of mass advertising. Across industries, businesses are jumping on the bandwagon and using Short Message Service (SMS) as part of their advertising campaign. SMS is efficient, attention-generating…
In SMS Marketing, Timing Is Everything
If you get a message at 3 a.m. from one of your vendors, you probably won't answer it. You want the companies you work with to respect your time, and…
Outlining Outlook Options
Office’s Outlook, Outlook.com, Microsoft 365’s Outlook...it makes us dizzy, but keeps our support chat line busy. “I use Outlook, what Red Oxygen software should I be using?” “Do you use…
10 Reasons to Use SMS Mobile Marketing
With the ever-present use of cell phones, smartphones and flip-phones alike, the rise in SMS mobile marketing was inevitable. The efficiency and effectiveness of these SMS text message marketing services and…
5 ways SMS Can Streamline Communications to Union Members
So much information, so little time...but SMS text messages can help you alleviate information fatigue. Email, the tried and... over-tried and often ignored method of communicating to your union members…
How SMS Can Improve the Customer Experience
Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient…
Maybe We Signed Up Too Soon
Maybe we jumped the gun and signed up for trade shows too soon...we thought we saw the light at the end of the tunnel…until we didn't. All of the U.S.…
Moving in the Right Direction
We did it. We packed up our hand sanitizer and antibacterial wipes, computers and monitors, mini trash can basketball hoop and coffee maker. And we gave our employees a scheduled…
10 Tips for Getting Your Message Out With SMS
Text messaging is the most used data service in the world. People around the globe send 8 trillion texts every year—more than 15 thousand texts every minute of every day. Emails often…
10 Reasons You Should Use SMS Text Marketing
While the world of consumer technology is frequently changing, cell phones and smartphones have stayed a constant in the past decade. You can leverage their popularity by incorporating SMS marketing…