SMS for E-Commerce

Connect with your customers effectively using industry-leading short message service (SMS) software from Red Oxygen. By leveraging our SMS for e-commerce, you ensure instant and direct communication, enhancing customer experiences. We offer robust, scalable solutions to accommodate your unique requirements.

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Why Use SMS Services for E-Commerce?

SMS is a robust direct communication strategy that e-commerce businesses use to connect with customers in a personal way and nurture lasting relationships. With SMS, you can ensure essential messages reach your customers quickly. This communication channel allows for greater personalization with messages that reflect individual preferences and shopping habits.

 

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Hello Stacy! Your order #197535 has been confirmed. We are working hard to get it to you as soon as possible and will let you know once it's shipped. Thanks for choosing Ballerina Darlings.

Order Confirmations and Updates

Order Confirmations and Updates

Order confirmations and ongoing updates are crucial for creating positive customer experiences and putting consumers' minds at ease. You can use SMS to inform customers when an order has been successful. Text messages can also keep them updated until delivery is complete, showcasing transparency in your process.

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As a valued customer, you can now access our exclusive discounts on the Birdies line. Get 15% off on all purchases this weekend and earn double loyalty points. Visit ballerinadarlings.com and use the code ‘BIRDIES.'

Promotional Campaigns

Promotional Campaigns

SMS solutions can help e-commerce businesses alert customers of new products or promotions by delivering the message directly to them. With strategically crafted promotional text, you can draw in more customers and maximize revenue.

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Thank you for choosing Ballerina Darlings. We always strive to improve, and your feedback helps us deliver the best products and services. Please take a moment to let us know about your recent shopping experience. You can rate us at ballerinadarlings.com/reviews.

Feedback Surveys

Feedback Surveys

When using SMS for e-commerce stores, you offer customers a quick and simple way to share their thoughts on your products and overall experience with your brand.

book
Order Confirmations and Updates

Hello Stacy! Your order #197535 has been confirmed. We are working hard to get it to you as soon as possible and will let you know once it's shipped. Thanks for choosing Ballerina Darlings.

Order confirmations and ongoing updates are crucial for creating positive customer experiences and putting consumers' minds at ease. You can use SMS to inform customers when an order has been successful. Text messages can also keep them updated until delivery is complete, showcasing transparency in your process.

percentage
Promotional Campaigns

As a valued customer, you can now access our exclusive discounts on the Birdies line. Get 15% off on all purchases this weekend and earn double loyalty points. Visit ballerinadarlings.com and use the code ‘BIRDIES.'

SMS solutions can help e-commerce businesses alert customers of new products or promotions by delivering the message directly to them. With strategically crafted promotional text, you can draw in more customers and maximize revenue.

survey
Feedback Surveys

Thank you for choosing Ballerina Darlings. We always strive to improve, and your feedback helps us deliver the best products and services. Please take a moment to let us know about your recent shopping experience. You can rate us at ballerinadarlings.com/reviews.

When using SMS for e-commerce stores, you offer customers a quick and simple way to share their thoughts on your products and overall experience with your brand.

Red Oxygen Enhances SMS Efficiency for E-Commerce Businesses

Red Oxygen helps e-commerce stores simplify and streamline their communication with customers. The state-of-the-art software lets you send text messages through email or a web browser. You can also use spreadsheets to send bulk messages, such as promotional offers or feedback surveys. 

Our robust solutions feature an application programming interface (API), making them compatible with a range of software platforms. With our SMS for e-commerce, you can also use automated responses for incoming texts or schedule messages for future dates. With the call forwarding feature, calls are re-routed to your dedicated phone number so customers can reach you even when they use the number associated with the text.

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Partner Program

Our white-label micro-billing system lets us do the work for you.

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SMS Reliability

We can get your message out even if there's an SMS roadblock ahead.

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API Capabilities

Integrate your existing software with our SMS gateway API.

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Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

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More Use Cases for SMS Services for E-Commerce Stores

Using SMS solutions for your e-commerce business means optimizing communications and interactions with your customers. Some other ways you can use SMS include: 

Building Customer Loyalty

Use SMS to build customer loyalty by sending personalized birthday or anniversary messages. For repeat customers, you can also include exclusive offers and discounts based on their preferences. 

Abandoned Cart Reminders

Encourage customers to complete their purchases with well-timed cart abandonment reminders. These messages can help re-engage the customer by grabbing their attention and motivating them to finalize the purchase.

Personalized Product Recommendations

Sending personalized product recommendations shows your customers you understand and value their interests. The recommendations should be timely and relevant to their previous purchases.

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Looking to Increase Customer Engagement for Your Online Store?

We Have an SMS Solution for You

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Product Comparison

Advanced E-Commerce SMS Solutions From Red Oxygen

Want to increase customer engagement and improve communication? Red Oxygen can help. Our SMS solutions make it easy and quick to send messages in a way that works best for your business, whether through email, online or with your existing software. Contact us to learn more about our SMS services for e-commerce.

Contact Red Oxygen
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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft SMS

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft SMS

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS
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In the press article

Retailers Should Be Texting Customers More: Here's How to Do it Effectively

People are on their phones a lot, but it’s important to note they’re shopping on their phones a lot, too. Mobile commerce (m-commerce) is on the rise. As retailers consider changes in marketing tactics, increasing text message campaigns should be part of the discussion.
Continue Reading>>

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