Group texts and bulk text, we’ve all experienced both, but may not know how very different they are.
Group texts are obvious, they contain two or more names or numbers in the ‘to’ field. If sent by my sister-in-law, I would say there are way too many names and numbers in the ‘to’ field…organizing a birthday lunch or a group gift, but I digress. You can clearly see everyone the original message was sent to, then you’ll subsequently see who’s responding…along with the constant dinging of more slightly disjointed responses, often in the middle of the night with an ‘I’ll bring the potato salad’ followed by a ‘thumbs-up’ emoji…with which you only wishing that you could remember how to remove yourself from the conversation…sigh.
Bulk texts aren’t as obvious…on purpose…a bulk or mass text is when the same or similar texts are sent to multiple people simultaneously. But you’re not ‘sharing the thread’ with everyone else. It’s still a one-on-one conversation with the original sender, though. None of the other recipients of the original message see your responses, and you don’t see theirs.
Personal vs. Business Messages
Group Messages (personal) |
Bulk/Mass Texting (business) |
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Similar creatures for very different purposes…one makes sure the bachelorette party is planned down to the minute over give or take about 3,500 back and forths, the other can send 3,500 individual library card holders a notification of account status with the overdue books’ title and fine…without everyone else knowing about it.
With Bulk SMS by Red Oxygen you can upload a spreadsheet with specified columns to utilize your custom-built templates. If someone has a question about what you sent, it goes right into their email inbox…making it easy to provide excellent customer service! Learn more on our solutions page.
