SMS for Delivery Services

Communicating with drivers, clients and operators is simple with Red Oxygen. Our enterprise SMS solution allows you to provide updates, resolve issues and keep deliveries on track directly from your computer. With over 20 years of experience, we've built trust and partnered with numerous companies worldwide, including delivery services like yours. We help streamline your method of reaching the people most important to getting items to their destinations by sending effective, engaging messages.

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Advantages of Using SMS for Delivery Services

At Red Oxygen, we understand the importance of reliable communication in delivery services. Our solutions help you manage logistics, coordinate effortlessly with your team and build customer relationships. Here’s how you can leverage SMS to simplify your operations and give your clients peace of mind:

 

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Hi Sarah, Your order is out for delivery! Driver Louis will arrive between 2 p.m. and 4 p.m. Please reply "Y" to confirm you'll be available or "R" if you need to choose another time.

Confirm Delivery Times

Confirm Delivery Times

Sending delivery window confirmation via SMS ensures customers know precisely when to expect delivery. They can confirm or reschedule with a quick reply delivered directly to your email inbox, making your service more convenient and reliable.

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Hi Alex, Your delivery is en route! You can track your package live by logging into your account. We'll notify you if the delivery time changes.

Provide Real-Time Tracking Updates

Provide Real-Time Tracking Updates

Customers feel more confident when they can track their packages. You can use SMS services for delivery to keep them informed at every step, giving them real time updates and reducing uncertainty.

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Your package was delivered today! We'd love to hear about your experience. Please rate our service at dashflaredeliveries.com/reviews or reply directly to this text with your feedback.

Request Feedback After Delivery

Request Feedback After Delivery

To build long-term relationships, it is essential to show customers that you value their opinions. Request feedback to improve your service and demonstrate your commitment to satisfaction.

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Confirm Delivery Times

Hi Sarah, Your order is out for delivery! Driver Louis will arrive between 2 p.m. and 4 p.m. Please reply "Y" to confirm you'll be available or "R" if you need to choose another time.

Sending delivery window confirmation via SMS ensures customers know precisely when to expect delivery. They can confirm or reschedule with a quick reply delivered directly to your email inbox, making your service more convenient and reliable.

search
Provide Real-Time Tracking Updates

Hi Alex, Your delivery is en route! You can track your package live by logging into your account. We'll notify you if the delivery time changes.

Customers feel more confident when they can track their packages. You can use SMS services for delivery to keep them informed at every step, giving them real time updates and reducing uncertainty.

survey
Request Feedback After Delivery

Your package was delivered today! We'd love to hear about your experience. Please rate our service at dashflaredeliveries.com/reviews or reply directly to this text with your feedback.

To build long-term relationships, it is essential to show customers that you value their opinions. Request feedback to improve your service and demonstrate your commitment to satisfaction.

Why Delivery Service Providers Partner With Red Oxygen

Red Oxygen simplifies how delivery service providers communicate with customers and manage logistics. You can send personalized texts without leaving your email inbox using our Outlook and Gmail add-ins, send through a web browser, or in bulk using a .csv file from Google Sheets or Excel, making more effective communication easy to integrate into your existing workflow. 

We offer robust features like scheduled messaging, call forwarding and auto-replies, giving you the flexibility to send timely updates and notifications. You’ll also benefit from our advanced API, which allows you to seamlessly integrate SMS with your existing platforms, such your CRM or inventory management software, for an all-in-one communication solution.

Our solutions have helped many companies simplify operations and build trust through personalized, real time communication. Explore our case studies to see firsthand how other businesses have benefited from Red Oxygen’s solutions.

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Partner Program

Our white-label micro-billing system lets us do the work for you.

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SMS Reliability

We can get your message out even if there's an SMS roadblock ahead.

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API Capabilities

Integrate your existing software with our SMS gateway API.

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Unlimited customer support

Phone, Chat or email, we're here for you...it's free too.

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Looking to Increase User Engagement for Your Delivery Services?

We Have an SMS Solution for You

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More Ways Business SMS for Delivery Services Will Benefit You

Aside from confirming orders and providing delivery updates, SMS software can benefit your delivery service in many other ways:

Increased Driver Efficiency

SMS enables direct communication with drivers, allowing you to instantly send last-minute route adjustments or traffic updates. Keeping drivers informed in real time helps reduce delivery delays and improves route efficiency.

Higher Open Rates

Most people open SMS faster than emails because texts are more personal and instantly deliver a notification. This visibility makes it easier for you to get quick or even immediate responses from your clients, allowing your business operations to progress seamlessly.

Improved Customer Loyalty

Order and delivery text messages give your business a more personal touch compared to other communication methods. When customers receive SMS updates, they feel more connected and informed. This personalized interaction can increase customer retention, leading to more repeat business.

Reduced Missed Deliveries

When you send text reminders to your clients, asking for confirmation ahead of time, you reduce the chances of failed delivery attempts. This proactive step saves time and prevents missed deliveries while providing a more reliable service to customers.

Enhanced Internal Communications

Whether you need to notify warehouse staff about an urgent request or inform delivery teams about a priority shipment, SMS ensures prompt and efficient internal communications, keeping your entire operation running smoothly.

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Product Comparison

Leverage Red Oxygen’s SMS Solutions for Your Delivery Service

Ready to streamline your delivery service communications? With Red Oxygen, you can send personalized SMS messages easily. Contact us today to explore how our SMS solutions can help you improve customer satisfaction and boost operational efficiency.

Contact Red Oxygen
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Send SMS from Outlook

Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

Office SMS
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Send SMS Using Microsoft SMS

Use this add-on to send SMS through Outlook on a browser

Office365 SMS
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Send SMS From Gmail

Send SMS directly from your Gmail interface on a computer or Android phone

Gmail SMS
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Send Bulk SMS

Personalize, create templates and send them all at once

Bulk SMS
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Connect with our API to send SMS

Configure our API with your existing software or CRM

SMS Gateway API
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Send SMS through a browser

Log in from any device through any browser. No installation required.

Web SMS
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Send SMS from Microsoft 365

Use this add-on to send SMS through Outlook on a browser

OfficeSMS 365 (beta)
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Send SMS from Gmail

Text directly from your Gmail interface

Gmail SMS
  • Send SMS Through Email. Easy Peasy.

    Office SMS logo

    Send SMS from Outlook

    Works w/ Microsoft Outlook 2003-19 & the Microsoft 365 Outlook app

    Office SMS
    OfficeSMS 365 logo

    Send SMS Using Microsoft SMS

    Use this add-on to send SMS through Outlook on a browser

    Office365 SMS
    Gmail SMS logo

    Send SMS From Gmail

    Send SMS directly from your Gmail interface on a computer or Android phone

    Gmail SMS
  • Sending Texts In Bulk?

    Bulk SMS logo

    Send Bulk SMS

    Personalize, create templates and send them all at once

    Bulk SMS
    API SMS logo

    Connect with our API to send SMS

    Configure our API with your existing software or CRM

    SMS Gateway API
  • Never Want to Leave Your Browser?

    Web SMS logo

    Send SMS through a browser

    Log in from any device through any browser. No installation required.

    Web SMS
    OfficeSMS 365 logo

    Send SMS from Microsoft 365

    Use this add-on to send SMS through Outlook on a browser

    OfficeSMS 365 (beta)
    Gmail SMS logo

    Send SMS from Gmail

    Text directly from your Gmail interface

    Gmail SMS

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