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Companies often need to abide by many regulations, rules and laws. Communicating this information with your team is crucial for business and employee success. An effective communication compliance strategy empowers…
25 Text Abbreviations for Business
Do you often turn the corner to find your co-worker is MIA even though they said they'd BRB? Do you feel like you're AAK after a busy weekend? Do you…
4 Ways Internal SMS Can Improve Employee Communication
You’re ready to move to the next stage in a big collaborative project for your department, but you’re still waiting on a response to the email you sent your coworkers…
How SMS Can Improve Customer Retention
Customers can disengage from your brand for a variety of reasons, from having a bad experience to losing interest in your offerings. Is it possible to win these customers back?…
Keeping Union Members in the Loop With SMS
Leading or managing a union requires you to maximize your time and resources. And, in the spirit of cooperation and partnership you must have a comprehensive communication strategy to ensure…
How Jewelers Can Benefit From SMS
How Jewelers Can Benefit From SMS Customer communication preferences are constantly changing, which means your business's marketing tactics should always be one step ahead. The competition in the jewelry industry…
Using Text to Make Residence Life Communication Easier
Using Text to Make Residence Life Communication Easier Most college students are "traditional" students—recent high school graduates between 18 and 24 years old. These students typically carry their phones everywhere they…
The Ultimate Hotel and Hospitality SMS Guide
The Ultimate Hotel and Hospitality SMS Guide When you're traveling, you want your experience to be as smooth and seamless as possible. Part of that involves staying aware of what…
How Recruiters Communicate Effectively With Candidates Using an SMS API
Consistent communication allows you to fill each open position with the best talent you can find. Is it any wonder that recruiters increasingly rely on texting to check in with…
ClueCon 2024
Red Oxygen to Speak About Digital Regulation at ClueCon in Chicago SAN FRANCISCO (July 10, 2024) – Red Oxygen, a leading short message service (SMS) solutions provider, is proud…
Average Screen Time Statistics and How You Can Use Them to Improve Your Marketing
The invention of the smartphone changed screen time and social media use as we know it. In what seemed like an overnight transformation, people could now access whatever they needed in the…
Ways to Engage Fans at Sporting Events With SMS
In-game experiences and entertainment have come a long way, but one thing remains constant—fans are the lifeblood of any team. Fan engagement creates a community and significantly contributes to a…
How to Start Automating Text Messages for Your Business
Short message service texting is one of the most popular communication channels in business. But manually typing individual texts to specific people — or even copying and pasting prewritten messages…
Types of Messages To Send Using an API Integration
Types of Messages to Send Using an API Integration An application programming interface can open multiple possibilities for your business to harness even more uses for your software systems. This…
Improve Employee Experience With SMS
Whether your team works virtually from around the world or in one office, ensuring your employees are satisfied and comfortable is a top priority. Engaged employees are more likely to…
SMS API Integrations to Boost Patient Experience
Positive patient experiences are integral to the success and reputation of your medical practice. With the help of an application programming interface (API), you can leverage short message service (SMS)…
SMS vs. RCS, what’s the big deal?
. Perception: The new kid on the block: RCS Old man telling the kid to get off his lawn: SMS Reality: Only sort of. First off, RCS (Rich Communications Services)…
How to Create Text Reminders That People Remember
How to Create Text Reminders That People Remember Whether you've ever waited fruitlessly for a customer who turns out to be a no-show or you've missed a deadline to get…
How Fleet Managers Use SMS API Integrations
How Fleet Managers Use SMS API Integrations Fleet management is fast-paced and involves many moving parts. Managers must communicate effectively and coordinate with drivers to keep operations running smoothly. With…
A2P vs. P2P: Main Differences and Considerations
Effective communication is integral to business success. Your company can leverage short message service (SMS) messages to connect with customers, employees, vendors and other stakeholders. SMS is engaging, efficient and…
SaaS Pulse Show Interview
Micheal Bertoni Of the SaaS Pulse Show and owner of SaaS Talent interviews Tom Sheahan, CEO of Red Oxygen to find out how Tom knew SMS was the industry…
Panel Discussion: Trust In Messaging
Red Oxygen CEO Tom Sheahan Joins Panel Discussion on Trust in Messaging During VON: Evolution SAN FRANCISCO (March 12, 2024) – Red Oxygen, a leading short message service (SMS) solutions…
SMS Guide for Gyms and Fitness Centers
Short message service (SMS) solutions can transform how gyms and fitness centers coordinate with their employees and connect with gym-goers. In this guide, we are exploring how your business can…
Don’t Let SMS Regulations Hurt Your Business—Podcast Part 3
Part 3 is available—Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 3 of a 3-part podcast series. Tom discusses who's running TCR,…
How to Get More 5-Star Reviews
We probably don't need to tell you that good online reviews are great for business—but what about the stellar reviews? A five-star review is a glowing recommendation of your product…
10dlc Regulations — Podcast Series
What You Need To Know About SMS Regulations That Can Hurt You Telecom Reseller asked Tom Sheahan to be a guest on their 3-part podcast series outlining the new SMS…
Red Oxygen Webinar—The Cost of Blocked Texts
SAN FRANCISCO (February 8, 2024) – Red Oxygen, a leading short message service (SMS) solutions provider, announces an upcoming webinar with Gaingels, an LGBTQIA+/Allies private investment syndicate and one of…
Complete Guide to SMS for Tax Preparation
Come late winter and early spring, accounting firms will see an influx of appointments with taxpayers preparing to file. Working in the accounting industry, you probably understand the stress of…
Don’t Let SMS Regulations Hurt Your Business—Podcast Part 2
Part 2 is here—Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 2 of a 3-part podcast series why ISVs and SaaS companies…
Why Should You Use an SMS Provider Instead of Your Personal Cell Number?
Texting has become a major communication channel for customers and businesses, but using a regular cell phone number isn't an ideal solution. It can open you and your employees up…
Don’t Let SMS Regulations Hurt Your Business—Podcast Part 1
Doug Green from Telecom Reseller in conjunction with Cloud Communications Alliance interview Tom Sheahan in part 1 of a 3-part podcast series to discuss SMS regulations and how The Campaign…
How Enterprise SMS Can Increase Your Efficiency
Enterprises can use short message services to improve their daily operations, especially relating to efficiency. In today's hectic business world, time is money. Finding ways to streamline your communication with…
Red Oxygen 2023 Year End Recap
PRESS RELEASE Red Oxygen Reports Year of Growth With Emphasis on Strategic Partnerships In 2023 SAN FRANCISCO (January 2, 2024) – Red Oxygen, a leading short message service (SMS) solutions…
Common Applications of Operational SMS
If your business needs to supercharge its communication efforts, operational short message service is an advantageous tool. SMS messaging is an excellent way to share relevant, timely insights with your…
Why SMS Is Great for Customer Support
Short message service (SMS), better known as text messaging, is one of the best ways for businesses to connect with their consumers. From sharing order confirmations to sending appointment reminders,…
Best Practices for Business Text Messaging
Short message service is a powerful communication vehicle that allows businesses to send and receive text messages. Whether you are coordinating schedules with your employees or sharing order confirmation details…
A Guide to Sending Text Blasts
Today, people are constantly checking their push notifications and scrolling on their phones. In 2021 alone, Americans sent and received a whopping 2 trillion text messages. Businesses are learning to…
A2P Messaging Benefits
In recent years, application-to-person messaging (A2P) has become a more widespread communication method for clients and employees. In fact, the A2P messaging market is anticipated to reach USD 78.2 billion by…
7 Benefits of a CRM and SMS Integration
7 Benefits of a CRM and SMS Integration Integrating your short message service (SMS) with a customer relationship management (CRM) system can help you gather customer interactions in one central…
Complete Guide to SMS for Banks
SMS for banks has been traditionally used as a convenient method for customers to perform banking-related activities, allowing financial institutions to send or receive instructions from customers. This is just one way that mobile…
AI and SMS Compliance
A2P (application to person) SMS regulations have recently had an onslaught of changes coming in rapid succession, making compliance an uphill battle for companies that think they can do this…
Quick Guide to FCC SMS Compliance
SMS messages help you reach customers quickly and efficiently. People like getting text messages and are often more responsive to them than to other forms of communication, such as emails…
Utilize the Smart Watch Boom to Increase Your Customer Engagement
Your business's success depends on regular customer engagement. Texting is one way to reach your customers and feel confident they're reading your messages. With the rise in popularity of smartwatches,…
Red Oxygen to Offer Insight Into Regulation Compliance and Lasting Business Effects at Cluecon in Chicago
PRESS RELEASE SAN FRANCISCO (August 8, 2023) – Red Oxygen, a leading short message service (SMS) solutions provider, is proud to announce its CEO and Co-founder will be speaking at…
How to Use SMS to Improve Company Productivity
Business communications have changed drastically in the last decade, including how we use short message service (SMS). Whether you're communicating with employees, customers or stakeholders, SMS messaging is a great…
Why Every Restaurant Needs to Use SMS
Short message service (SMS) solutions allow your business to send and receive text messages and can be a very powerful tool for restaurants looking to stay connected with their team…
Registering Your Sender ID
With Australians having been victimized by SMS scams to the tune of $6.5 Million, 188% more than 2021, Australia’s decided its time for governing bodies and mobile operators to put…
How SMS Can Improve At-Home Healthcare
As the healthcare industry shifts toward more patient-centric care, immediate communication between patients and providers is becoming increasingly valuable, especially for those who require at-home healthcare services. In particular, home health…
Tom Sheahan was a guest on The Dirt podcast
The Dirt podcast covers stories of entrepreneurs who have been through it all, they discuss all things business and what these entrepreneurs learned on their path to successfully scaling…
Real Estate Agent’s Guide to Using SMS
The real estate industry is highly competitive, and agents rely on constant contact to sell more properties. SMS messaging is an excellent tool for real estate agents looking to harness…
Your Guide to HIPAA-Compliant Texting and SMS
More healthcare providers are using text messaging, or short message service (SMS), along with other technologies to engage with patients and communicate with staff. Text messaging is a quick, efficient…
The Beginner’s Guide to SMS That Actually Works
Strengthening relationships with your customers is critical to your business's continued success, and with the rise of technology comes new ways to drive engagement. There were about two trillion text…
Red Oxygen on neonVest’s Podcast
When you have the chance to chat with the co-founder of a VC supercharger about two of your favorite topics, SMS and funding, you do it. Tom Sheahan, our…
7 Useful SMS Ideas That Will Improve Your Golfers’ Experience
As a golf course or country club manager, you understand your golfers' desires to a “tee.” Primarily, they want to spend as much time on the green as possible. To…
SMS Communication Tips for Tutors
Stay up-to-date with your students and their work through accessible communication with SMS for tutoring services. With texting being one of the most welcome form of communication, it's become a…
The FCC Speaks Up
While the FCC has had long standing rulings about robocalling, they’ve finally stepped up to enforce rules about robotexting. Making the carriers responsible for blocking texts sent from invalid, unallocated,…
The Future of SMS Marketing (And How It Could Benefit Your Business)
Looking for ways to get in closer contact with your clients, staff, patients or customers? Many businesses are turning to Short Message Service (SMS) messages to send reminders and updates.…
How Small Businesses Should Embrace Texting
Small businesses can get a lot of bang for their buck with text messaging... Maybe you have a marketing director, maybe you have a communications person, a customer service person…
Why You Need an MSP for SMS Billing and Compliance
Business SMS billing and compliance is complicated, an MSP can help. With recent SMS application-to-person (A2P) rules and regulations giving companies whiplash by adding fees, removing fees, changing fees…and dates,…
Are Your SMS Campaigns FCC and 10DLC Compliant?
Short message service (SMS)—or text messaging—is one of the fastest-growing forms of communication for businesses globally. Because many customers prefer using text messages over other platforms, companies everywhere are centering…
Tips for Higher Open Rates: Personalization
An astounding 6.38 billion people use smartphones every day, and experts predict that number will rise to 7.52 billion in the next five years. With so many people attached to…
Using SMS for 2FA Verification
When someone logs into your company's system, whether it's an online banking platform, employee resource center or electronic health records, you want to ensure they are who they claim to…
Increasing Black Friday Sales Using SMS
The holidays are important to all types of businesses due to the rise in gift shopping. Many companies use this time to introduce seasonal deals to encourage more sales. While…
Messages to Customers in the U.S. being blocked?
As the U.S. continues to update regulations for A2P (application to person) SMS sends, other countries are experiencing the ripple effect. Are your messages getting blocked? Here's why. Yes, companies…
5 Benefits of 2-Way Business Texting
With 97% of Americans owning a cellphone, text messaging is more popular than ever. As more and more businesses find texting to be an inexpensive way to communicate efficiently and…
What is the 10dlc Registration Process?
What is 10dlc registration? In short: The 10dlc (10-digit long code) registration process is a way to supply the carriers with the information they need to provide your business fast…
10dlc Fees and Fines
(Updated Regularly) Most SMS providers and DCAs (direct connect aggregators) participating in the 10dlc registration process will not support any A2P messages from unregistered long-codes. Along with this new deadline,…
Group vs. Bulk Texting
Group texts and bulk text, we’ve all experienced both, but may not know how very different they are. Group texts are obvious, they contain two or more names or numbers…
It’s Not a Developer Problem
So, what's the problem? Due to 10dlc, when your customers send SMS, it's costing you money that you're likely not recouping. This is a business problem that effects your bottom…
Text Alerts ARE Customer Service
Today more than ever, good, dare I say, great customer service is crucial to loyal and repeat business. In these days of more is more, if you don't offer high…
Spam SMS vs. Bulk SMS
Spam SMS are often sent as bulk SMS, but they aren't one and the same. How is that, you ask? Spam SMS = SMS violating any of our current and…
How NOT to Send SMS Messages
As you're crafting your SMS marketing strategy, you want to avoid some approaches that could cause legal complications or decrease audience engagement. From the 2003 Australia Spam Act to recent 10dlc U.S. carrier regulations,…
4 Summer SMS Tips
As the warmer days for vacations, family get-togethers and other fun summer activities arrive, your customers are on their phones more and their desktops less. They're out exploring and spending…
Partnership: Red Oxygen and RMS
We're proud to announce our formalized relationship with Mercury by RMS. Red Oxygen and RMS, Inc., a global leader in housing and Conference management have formalized our long-standing partnership that…
SMS: The Gateway to More Sales
It's the future of mass advertising. Across industries, businesses are jumping on the bandwagon and using Short Message Service (SMS) as part of their advertising campaign. SMS is efficient, attention-generating…
Ways SMS Allows Business to Reach Gen Z
Ways SMS Allows Businesses to Reach Gen Z According to recent research from the National Census Bureau, more than half of the total U.S. population now consists of Millennials and younger. Most…
5 Creative SMS Ideas for Restaurants
5 Creative SMS Ideas for Restaurants Restaurant owners today have many ways to reach their existing customers and nurture loyalty. One of the most effective and convenient ways is using…
The Key to Sending Links in Your SMS Without Being Blocked
Red Oxygen has enforced anti-spam regulations since our inception, over 20 years ago. We like to think we made the initiative cool but there’s no written proof, so formal credit…
The Basics of SMS Business Marketing
Leveraging SMS as part of your marketing strategy should be simple and convenient. Your system should work seamlessly with your operations and help your company enhance client and employee communications.…
How to Keep Your SMS Messages From Being Blocked
Short message service (SMS) marketing involves sending promotional campaigns or transactional messages for marketing purposes through text messages. These messages often communicate time-sensitive offers, updates and alerts to people who…
How SMS Messaging Can Improve Communication for Colleges and Universities
With a heavy Gen Z demographic, colleges and universities need tech-first strategies for staying in touch with their students. And, unlike K-12 schools, higher education facilities are often spread out,…
How SMS Can Make This Tax Season Easier
Tax season is a hectic time for tax professionals and taxpayers alike. Luckily, adding SMS as a means of communication you can make tax preparation easier for you and your…
In SMS Marketing, Timing Is Everything
If you get a message at 3 a.m. from one of your vendors, you probably won't answer it. You want the companies you work with to respect your time, and…
10 Simple SMS Rules to Ensure You Are Compliant
If you’re sending out business SMS messages, protect your company from expensive lawsuits and fines by staying abreast of the mobile SMS rules in your area. Here are 10 simple rules for…
Outlining Outlook Options
Office’s Outlook, Outlook.com, Microsoft 365’s Outlook...it makes us dizzy, but keeps our support chat line busy. “I use Outlook, what Red Oxygen software should I be using?” “Do you use…
10 Reasons to Use SMS Mobile Marketing
With the ever-present use of cell phones, smartphones and flip-phones alike, the rise in SMS mobile marketing was inevitable. The efficiency and effectiveness of these SMS text message marketing services and…
5 ways SMS Can Streamline Communications to Union Members
So much information, so little time...but SMS text messages can help you alleviate information fatigue. Email, the tried and... over-tried and often ignored method of communicating to your union members…
How SMS Can Improve the Customer Experience
Short message service has changed the way we communicate—with each other and with businesses. It can play a central role in a customer service strategy by offering a quick, convenient…
Maybe We Signed Up Too Soon
Maybe we jumped the gun and signed up for trade shows too soon...we thought we saw the light at the end of the tunnel…until we didn't. All of the U.S.…
Moving in the Right Direction
We did it. We packed up our hand sanitizer and antibacterial wipes, computers and monitors, mini trash can basketball hoop and coffee maker. And we gave our employees a scheduled…
10 Tips for Getting Your Message Out With SMS
Text messaging is the most used data service in the world. People around the globe send 8 trillion texts every year—more than 15 thousand texts every minute of every day. Emails often…
Don’t Let New 10dlc Requirements Stop You In Your Tracks
What is 10dlc? 10dlc is shorthand for 10-digit long code. These numbers are formatted like a standard U.S. phone number with area code, but can support higher volumes of text…
How SMS Can Help With the Fight Against COVID-19
Texting not only eases the burden of not being unable to see friends and family during a public health crisis it's also become increasingly useful in the commercial and medical spheres.…
RMS Alerts Increases University Communication
Colleges today are faced with an inevitable dilemma: Students don’t often read their emails but schools need a way to reach them for emergency and other important situations. More schools…
Increasing Communication Between Doctor and Patient
With many patients considering their phones a staple in their lives, healthcare providers can use SMS (short message service) to stay in contact with their patients. Also known as text…
10 Reasons You Should Use SMS Text Marketing
While the world of consumer technology is frequently changing, cell phones and smartphones have stayed a constant in the past decade. You can leverage their popularity by incorporating SMS marketing…
Text Trivia Answer: Teleprinters
We posted a photo on social media and asked our followers to guess what it was. To our surprise, we didn’t get any correct answers! So we decided to post…
FCC Changes All SMS Senders Should Know
If you’re sending out bulk messages in the US, you need to read this post. Starting this Wednesday, October 16th, 2013, companies that send bulk messages in the US should…
3 Ways NFL Fans Use SMS
In the US, many major league football fans are receiving text alerts on game day. Here are three ways that football teams and sports broadcasters are using bulk SMS to send…
SMS Marketing: the Good, the Bad, and the Ugly
Bulk text message solutions – or bulk SMS – are becoming increasingly popular for commercial purpose. But before you start looking at bulk SMS as a marketing tool, here are…
Expressing sarcasm in texts and emails
The business of sending tongue-and-cheek messages across electronically can be risky. (Obviously not in this text message above!) But it has been a long-standing problem for those with a darker…
Verifying customer consent is more important than ever
Companies that send SMS messages need verification that their receivers have opted-in to receive messages. The age of smartphones has begun. People today are even more attached to their phones…
Missing children text messages
Are missing children text alerts helpful or intrusive? Amber Alert text messages were sent to southern Florida residents early Monday morning. Denise Hernandez, a 2-year-old South Florida resident, went missing…
The King of Messaging
WhatsApp and other messaging services may be gaining a momentum. But independent research company, Portio Research, believes SMS text messages are still popular and will be for some time. Portio Research…
Band-Aids Inspired by Text Messages
Over the years there have been numerous Band-Aid designs, such as Teenage Mutant Ninja Turtle or Batman, that help little kids remember to cover small arm and knee scrapes. Today we…
“Oops” Messages – 4 social bloopers that will make you smile
We’ve all sent out text messages, Facebook messages or Tweets that might’ve been a little… out of place. Come on, you know you’ve sent an awkward message or two. So,…
Small Business Smartphones
Small businesses are more productive today than ever before, and 78% of owners believe it’s because they use mobile apps. Paychex, a payroll human resource firm, recently collected data to…
Text From Dog
These Red Oxygen texts of the week don’t even need a lead. New tumblr site Text From Dog hit our funny bone and then buried it in the backyard.
3 Great SMS Text Marketing Ideas
Need a few ideas to get the creativity juices flowing? Here are a few quick text message marketing ideas to help. Sales. Sales. Sales. With the economy being a little…
What Exactly is Red Oxygen?
Red oxygen crystal. Photo from the American Institute of Physics. Red Oxygen is more than just an international SMS provider and an awesome Australian band; it’s what happens to oxygen…
SMS Tips and Tricks: Coupons
In 2008, SuperStop gas station started sending SMS alerts to customers the night before a price change to warn them of rising prices. After a few weeks the owner noticed…
SMS Tips and Tricks: Instant Review
Not long ago, my travels took me to small diner in Somerset, Pennsylvania where I received excellent service and a fantastic breakfast. It was possibly one of the best places…
NAACP’s Inspiring Text Messages
Every year the U.S. celebrates African American history during the month of February, officially named Black History Month. Last year, I signed up for important Black History Month facts to…
Difference Between OMS and Office SMS
One of the most common questions we get when sending SMS out through Microsoft Outlook is, “What’s the difference between Outlook Mobile Service (OMS) and Office SMS?” If you’ve configured…
Cracking Down on SMS Spam
It’s almost certain that you’ve received an email asking for “your financial help” to bring money from an “unknown king” into your bank account and you can earn a percentage…
Tips for Better SMS
Not exactly sure how to write a successful bulk SMS text message? Here are a few examples of successful texts that may help you or your company look more personable.…
Amy Dean
Amy Dean COO & Marketing Specialist - Red Oxygen . Amy’s been in marketing her whole career, mostly at marketing and branding firms, she joined Red Oxygen in 2020 as…
Brenton Milne
Brenton Milne Consultant Guest Author . Our world would be a better place if everyone worked like Brenton! He relentlessly gathered data, meticulously measured usage and created intricate spreadsheets…
Tim Hunt
Tim Hunt CTO/Co-founder - Red Oxygen As one of the visionaries of the A2P messaging space, Tim is the technical mastermind behind Red Oxygen. He not only built the brains…
Tom Sheahan
Tom Sheahan CEO/Co-founder - Red Oxygen https://www.tommysheahan.com/ . As one of the visionaries of the A2P messaging space, Tom and Red Oxygen delivered the world’s first SMS through Outlook…